I Purchased some hair braiding items from sally that i soon realized my stlist could no use.
I to the forrestville location to make an exchange for what i needed
I waited at the front counter for about 5 minutes befoe makin my way to the back for help .
Finally a woman appears to help, when i told her i need to exchange she called another lady
this second person told me ther as nothing she could do for me, so i asked for a manager, only to find out the first person i talked to was the manager

it was the worst customer service ever, so little professionalism
in the end they didnt have much selection in hair, so i went to the beauty suply store right next door!