Salute Credit Card
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Category: Business & Finances
Contact Information
United States
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Salute Credit Card Reviews
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BPARKS
February 8, 2011
fraud
I'VE ALWAYS PAID MY CREDIT CARD ON TIME AND I FOUND OUT THAT SALUTE CREDIT CARD CANCELLED MY CARD SEVERAL MONTHS AGO.I GOT ON THE PHONE WITH THEM TO FIND OUT WHAT WAS GOING ON AND THEY COULDN'T GIVE ME AN ANSWER.THEY STILL ARE CHARGING ME MONTHLY MAINTENANCE FEES AND CHARGING ME INTEREST .SOMETHING NEEDS TO BE DONE WITH THIS CRAP COMPANY.THEY SHOULD BE PROSECUTED.
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msmarket2001
February 12, 2010
Untheical Practices
Two years ago I closed this account because they charged me an annual fee which put my credit card over the limit. I cut up the card and sent it back to them and asked them to remove the annual fee. They closed the account but took out the annual fee in increments over the next few months causing my account to be continually over the limit and each month charged me an overlimit fee of $35.00. Consequently I was always overlimit. This has been going on for two years now and I now have a balance of over $800.00 because of their charging me a monthly overlimit fee of $35.00. I have made my $30.00 payment faithfully every month while continuing to try to get them to remove the overlimit charges, but they haven't. I have the payments automatically deducted from the checking account so they are always on time and for the amount agreed upon, but this month they had the nerve to take a whopping $411.09 from my checking account!!! That was it for me. I am not giving them another dime. I have paid them over $700 over the past two years and they haven't given me credit for any of it. Isn't there something someone can do about this? I hate to have this ruin my credit but I just can't go on paying this.
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Asante
August 17, 2009
fraud and dishonesty
A few months after obtaining the Salute credit card they increased my credit limit two consecutive months and then showed a zero credit limit. I called about no credit available and was informed that the card was closed. I stopped making payments on the account since I was told it was closed but began to receive late fees and over the limit charges on the statements. I called and was informed that they did me a favor by increasing my credit limit. When they increased the credit limit I had paid the balance owed and did not have a balance due but after charging late fees and other fees to accomodate the credit increase I ended up being billed double the increase.
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Hanunah Uqdah
May 12, 2009
Fees
This particular credit card is charging fees after canceling my account. First they raise the limit, recently, they raised the rate.
I like to pay online to make it fast and to get a confirmation number. If I paid by check, it might not make it to the office. Others have said how they've sent in checks and the company Salute, claims they did not receive it. So, I definitely do not want to send in checks. By paying online, I get a confirmation number. They cahrge $4.95 for that. One would pay $15.00 by phone, plus a monthly maintenance fee. Why r they charging a monthly maintenance fee if one is not using the card and they are the one who chose to cancel it.
After my payment is sent in, they tack on the fees which brings the total right back up again. Other cards I have do not do that. It's called ripping off the consumer. Never ending water fall of charges. It has to stop.
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Tammeria
March 27, 2009
account closure/phone harassment
I had a card with salute. They dropped the program, & I think we should have refunded what was paid since. Also, they have been calling my cell phone & harassing my family about money owed. I didn't give them my cell number & I want them to STOP!!!
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78Raiders
March 2, 2009
Card Cut off
These idiots chardged me an opening fee of $150.00 and guess where it was put...on the credit card. I was never told about it until I received a bill from them. They also changed my rate from 7.9% to 21% without even using the card. BEWARE OF THIS COMPANY!!!
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jasnchele
February 25, 2009
Cancelling Card issues
I was issued a credit card in 09/06...My card was canceled this last fall within a week a receiving a credit line increase to $500...I made all of my payments on time, and most of the time over the amount owed for the month... OK first slap in the face...
The guy with customer service told me well you can apply for an account with Tribute Mastercard...So I did and got that card same bank basically for both...
Today I received a letter stating that if I pay down my account with Salute I can get cash back up to $118...Hmmmm sounds great, if only I hadn't paid off my card on Friday...This being Wednesday...On the phone with them again...A middle east guy working customer service told me there was nothing they could do...Spoke to supervisor, guess what nothing they could do...I dont think it is fair and I feel that we should get our fees back...
Speaking of fees...When I paid off my account I did not pay the internet fee of $4.95 to pay over the net...Well now I still had a balance of $4.95 due to that, Once again contacted customer service, Once again told could do nothing...So to pay my balance again completely in full I had to pay $4.95 balance plus another $4.95 fee to pay the first fee to have a $0 balance...
I am with anyone else on class action civil suit...
AND IF YOU DIDNT CATCH IT IN THE FIRST PART OF MY COMPLAINT TRIBUTE IS THE SAME COMPANY...BEWARE IT MAY HAPPEN TO THAT CARD AS WELL!!!
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Lynese
February 20, 2009
Cancel and Fees
I too recieved noticed of the cancelation of my card but was explained the bank was not actually offering that service, In other words, the bank might be out of business. However, i was credited part of my initial start up fees so you might want to check on that. My complaint is that we are still being charged a card service fee as long as we have a balance on our account even though there are no more services we can get. So we if your account was closed with a high balance your fees could add up.
However now they are sending out settlement letters all open accounts. I am in the mortgage business and was assured up front, the closing of an open account would not hurt my credit. However I strongly advise each one to keep all letters and records to show you were at no fault. Each agency reports differently and you much protect your credit yourself. You can get a free report annually.
When you are ready to make a major purchase make sure you are ready to explain this closed account. Transunion reports differently than the other two agencies.
I did call, i up set all the foreign speaking customer service staff and even the manager and i assured him that before this was over, there would be enough customers upset about this besides me to start a class action suite against the bank.
So i guess we will see. I hope some of this information has been helpful for you.
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clay2009
February 18, 2009
cancilng whit out noitec
i got the card tring to get good credit back up i pay them
then right out of no ware they cancile it right out whats up wiht
that to me its not fair at all
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andrew
February 13, 2009
account closed
Perfect payment history than givin credit line increase one month later account closed. Need to join with the thousands of others out there and start a class action lawsuit. This affects my credit in a negative way. Any good attorneys?
Call me
Andrew
866-946-6616
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