Salvation Army
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Category: Miscellaneous
Contact Information Ontario, Canada
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Salvation Army Reviews
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jude2u
July 21, 2011
roperty damage, disrespect
My mother arranged for the Salvation Army to pick up some furniture last Saturday. Even though they were told there was a large couch (dimensions were given earlier), several large chairs and some tables, only one person arrived. When he realized that he couldn't move it on his own or convince my sister with a broken arm to help, he called for someone else to assist him. They got the furniture out but in the process scratched up the freshly painted walls and broke a light fixture to such an extent that it caused further electrical problems afterwards. When my mother called on Monday to explain the situation to them they said that they shouldn't have bothered to take the couch because they would only get about $50.00 for it anyway and they offered no apologies for the damage they caused. So they disrespected my 80 year old mother and her property and brought her to tears when all she wanted to do was help out a little. Oh, and just so you know, the furniture she donated was in perfect condition. Think twice before you deal with them.
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Kevin Collins
June 20, 2011
Discrimination and Embezzlement
On the discrimination front, their policy is that the most you can stay is for 5 nights every 30 days, yet they allow women to stay way past that while kicking the men out after those 5 days by denying them extensions. Now, you can be given an extension if you've got a job, but there are women who are allowed to stay who don't have jobs. They're not supposed to let new people register until 7p, yet they'll let the women come inside and register starting at 5p while leaving the men outside the door in the broiling heat until 7p. On the embezzelment front, they get all these food donations from pizza places and the like, with plenty of eggs and sausage, yet they mostly serve cold cereal and green bananas for breakfast, and only rarely do the clients actually get the pizza, and when they do it's only 1-2 slices while the staff takes most of this food (the eateries that donate this approximate the donations as 1 pizza for every client) home with them. They claim they're working under the auspice of God yet their actions are as far from God-like as you can get. Someone who can do something about this needs to do so; they count on people not giving any credence to what some homeless people have to complain about. Oh, and they're incredibly rude -- their social-services counselor is supposed to see you from 9a-4p yet when you're at the door at 9a in the heat she'll open the door and tell you she doesn't see anyone until 1p. It's hard enough being homeless, but to have these heinous actions heaped upon those already suffering is unconscionable.
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dana hartmann
June 7, 2011
broken foot
i went to an aution at the salvation army on green stret in augusta ga on saturday the 4th of june (i think) and proceeded to fall into a hole covered over with rocks. I only had one man who worked there ask me if i was all right, then he too blew me off. went to the medical college of ga, and found i had fractured my foot in TWO place. all i asked was for them to contact me concerning the medical bills. Today is tuesday, still no calls. I am not sue happy, but if I have to get a lawyer to get my medical bills paid, then i may as well sue. All i was asking for was my med bills.I dont like suing a charity, but it seems that this charity is all show.
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Jameshhill
June 4, 2011
Refusal of donations
My neighborhood had a garage sale and had a few items we were going to just discard to the trash but decided that someone could use some items that were in useable condition. They accepted a box filled w/ hand bags and totes, luggage, toaster oven ( 2 years old) but a 19 inch color TV was not accepted. Works, cable ready and 5 years old. I dropped in the back and an employee told my wife he could not accept it because it didn't have the sticker that showed date of manufacture. I was it the car and my wife got in to tell me that they would not accept TV. She told me that she informed the employee that she would have come and get it, no big deal. So I go to get out of my car and as I do I see this employee take his blackberry smart phone and take a photo of my car & license plate. I asked him why he took a picture of my car and told my he was going to call the police on me for illegal dumping. I asked what was illegally dump in front of him. He said the TV the lady in the car (my wife). I told him I was coming back to get it and I want that photo deleted which I thought he did. Well guess what... Police department contacted me about illegal dumping. It was 2 pot holders that had merry Christmas on them. I had to go to the store and pay them $10 fee for the cost of disposing of the illegally dumped items. This is the part that pisses me off. $10 dollars to get rid of pot holders. I know if I ever need Salvation Army's help I wouldn't kick a gift horse in the mouth. I will never donate anything ever again. Thank God there is an independent thrift store down the road that accepts donations. Also to go back the guy who took the photo looked like a piece of work, tattooed w/ Nazi symbol right on his arm, dirty ripped clothes & rude. Now I know people do stupid thing and even the tattoo is his right to have and show but then merry Christmas us offensive on pot holders. Thank you for reading this in advance & God bless
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MARSONEL MONROE
April 11, 2011
I WAS WRONGFULLY ACCUSED OF POSSIEING NARCARTICS,HAD MY RIGTHS VIOLATED AND ALSO HAD A FAMILY MEMBER RIGHTS VIOLATED
ON 4-09-11 I WAS ILLEGALLY SEARCHED AND ACCUSED OF BEING IN POSSION OF NARTICS.ALSOMY RIGHT TO UNRESTRICED MOVEMENT HAS BEEN VIOLATED WHILE IWAS IN THE PROGRAM AND ONE OF THE STAFF MEMBER BY THE NAME OF JOESPH STELLHORN MADE A COMMENT ABOUT MY FAMLY WHICH HE SHOULD NOT HAVE BECAUSE MY FAMLIY HAD NOTHING TO DO WITH WHAT WAS GOING ON BETWEEN ME AND THEM. THEY ALSO MADE SOME COMMENTS ABOUT ME THAT THEY DID'T KNOWN IF THEY WERE TRUE OR NO . THEY WHERE JUST SPECULATIONS. I BELIEVE THEY ACTED VERY UNPROFATIONALY AND FEEL SOMETHING SHOLD BE DONE ABOUT IT .ALSO I HAVE BEEN EXTORTED BECAUSE THEY TODL ME THAT UNLESS I TELL OF ANYBODY IN THE PROGRAM THAT WAS USING SYNTHETIC MARIJUANA I WOULD NOT BE ALLIWED TO PERTICAPATE IN THE PROGRAM AND BE SENT BACK TO JAIL. THAT ALSO VIOLATES MY RIGHT NOT TO IN CRIMANTE MYSELF
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Angelwings
February 11, 2011
Bad service, rude manager
Dillard Lee is obnoxious, bad mouthing bullying ***. Every single employee hired by this store in the last year has quit because of Dillard's temper and his bad attitude towards women. The employees are NOT ALLOWED to talk to each other or the customers, unless the customer asks a question. Said question has to be answered with as few words as possible with minimum eye contact. When Dillard walks into the store if there are two employees on the sales floor, one SCURRIES into the back room before he can see her. It is a lost and soul less place. There is no social fun here. You go in, look quickly to see if anything interesting is there and escape out the door within minutes. Almost no customers even though this store is located across from the the biggest grocery store in town with hundreds of cars streaming by hourly. Upper management needs to look at their mistake of hiring someone who smiles at them submissively while kicking out at employees and mouthing off at customers.
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[email protected]
January 9, 2011
everything
Salvation Army employs Domestic Violence Abusers. Regardless of the proof given to them, they do not hold abusers accountable, they employ them and look the other way. This is defrauding of the worst kind, especially for an organization that claims to be against domestic violence against women & children.
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[email protected]
January 9, 2011
Lack of Integrity Salvation Army Domestic Violence
Salvation Army employs Domestic Violence Abusers. Regardless of the proof given to them, they do not hold abusers accountable, they employ them and look the other way. This is defrauding of the worst kind, especially for an organization that claims to be against domestic violence against women & children.
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deb57
January 8, 2011
worker grab something out of my basket and gave it to another customer
I shop at your stores weekly. Three Saturdays before Christmas (aprox) I was shopping at the Mustang store, I had clothes and stuff in my basket, I glanced up and the kids were playing a x box game in the furniture dept about 6 ft from me. I went over to them and watched it awhile, the boys wanted it, There were no other customers around at the time, workers were passing by, I said yes to the boys, because it looked in good shape had a case for games etc. Im 54 years old, I have rhem arthritis and other auto immune diseases. I bent over, unplugged the game then I stood there and put the games that were out inside the box and packed it up well. It was in my basket at least ten to fifteen minutes, we picked up more clothes and were heading to the boys clothes, this man walked right up to my basket and jerked the game out and swung it over his head Turned his back to me and gave it to a man at the register. I followed him, and spoke to a lady that is in there most of the time. I told her no on else was around and it took me a good 6 minutes to put it up.. She asked the man if the customer had walked away from it, he said doesn't matter he said he wanted it first. I was mad. First off no one comes and takes items out of your shopping cart, if they do its called stealing!! I was told later I should have called police but I was so shocked I didn't think. I want an oral apology to my grandkids and myself, also can he be transferred to another store, If this happened to me, Im sure he has treated other custmers in a similar way. I will be waiting for a response. Thanks Debbie Zorn
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gillyaction
January 7, 2011
Unsafe work conditions
I have been employed for the Salvation Army at their thrift store for 7+yrs. I have complained many times about the unsafe and unsanitary conditions many many times. The store is very very old and if OSHA came in they would immediately close the store because of the conditions. For example the store is full of mold in the ceiling of the main sales floor, the wiring is exposed everywhere, the store is surrounded by a chain length fence and the gate has fallen off its tracks many times including on me twice, once causing me to have medical attention. The store has no hot water so you can wash your hands, this includes the customers, there is no handicapped bathroom and the customers have to walk thru the warehouse for bathroom access. This is super dangerous, I have fallen in the warehouse due to the uneven concrete floor and clutter everywhere. The parking lot is horrible, full of large holes which customers and employees continually trip on. When it rains the lower end of the parking lot is a lake, people must move their cars because the water goes halfway up on their tires. This has caused the store to actually flood on many ocassions because the water runs in under the overhead door in the warehouse and goes straight into the store.
The rat infestation is terrible, just yesterday I was in the so called break room and a rat ran across the floor under on of the food cabinents, and they are all over the warehouse and in the main shopping portion of the store. When you open the warehouse in the mornings and turn on the lights in the warehouse you can watch them run. Just think the clothes, shoes, just everything has been crawled on by these rodents and e have to put it out for sale and don't even have hot water to wash our hands and the poor customers have no clue.
We have 1000lb clothing bales stacked 3 high right where employees have to work and I was there when one stack fell and knocked out the back wall of the warehouse, just waiting for someone to get killed or seriously injured. The forklift driver is not certificed and is just a voluenteer, go figure.
This is sad that they care so little for the people that work so hard to make the store run and with no help to even try to correct the conditions. If people knew just half of the conditions, unheated warehouse in below freezing temperatures, large plateglass windows on the mail store that are not safety glass (I know at least one is because I tripped on outside curb carrying a chair to a customers car and went thru the window) it was replaced with safety glass. Just had to vent and I am going to OSHA and see if they think this is a safe and healthy working enviroment???
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