Sam's Club #6358

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Category: Lifestyle

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Illinois, United States

Sam's Club #6358 Reviews

Pamela P. November 8, 2009
Unfair treatment/customer service
I was at the same Sam's club today and had a very embarrassing experience: I was walking with my mother in law from a station to station to sample food. At around 1:30, we went to a mesquito chicken breast station. I waited quietly for my turn, while the lady, who was preparing the samples kept talking and talking to another woman and her three kids (teenagers.) When she had the chiken pieces ready, all these 3 people in front of me, who had already sampled them from the previous batch, were waiting for a second round, cut in front of me with mouths full of the previous round of sampling and grabbed all 4 samples. Ok, I said, not a biggie, I'll wait a few more minutes, that's why we had gone there, to walk around, and sample food.

I was first in line for the next round, but the lady who was preparing the samples, kept thanking these people for their coming back to taste it (it didn't obviously matter for her they had cut in front of me, and I should be the one who deserved a "thank you.")and even invited them for a third round. At that time, there were already 5-6 more people behind me, all waiting to sample a morsel of chicken in mesquito sauce. The lady kept talking and talking to these people, and when she finally put the pieces on the little plate, I, concerned that these people with no manners and etiquette, can cut yet another time in front of everyone and take all samples, took the first two. Again, I would like to emphasize, I was my turn. Oh, My, do I feel sorry!

The moment i took two samples- one for myself, and one for my sick mother in law, who was waiting at the side, leaning on the cart, this lady screamed at me in an angry loud voice; "Hey, wait, I have not put them in front of you yet! Wait!" Had I hold the 2 pieces a fraction of a second longer, I bet she would have slapped my hand like I were a mischevious 4 year old. I am 34 year old, quite educated and a woman of manners. I don't know why and how I inflicted her wrath, considering the fact, she never put the platter in front of the people before me- they all grabbed as soon as she put the next piece. Embarrassed from all the unwanted attention because most people behind me did not see what happened, and probably assumed, I either attmpted to grab the whole chicken breast, or probably grabbed it from her hand, or hurt her, I tossed the pieces, turned around and walked away, saying: "Oh, I am sorry, I did not see enforcing this policy, 10 minutes ago, when these people (who meanwhile were again in front of me, waiting for the next round of samples) ate all the samples. You didn't need to scream at me for this." Everyone turned to see what was going on, and I was really upset.

if there were no other people around, I'd peobably walk away quietly, but I got really upset that she teated me like a little kid in front of everyone AND SCREAM at me for no apparent reason, really bothered me.

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