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AfrAm Tours LLC
November 2, 2010
Expansion of earlier complaint
After many years of loyal patronage to Sam's Club, and many inducements to "upgrade" my Business Club Membership [which carries additional fees], my sales/products business inquiries and prospects supported the pursuit of charge card processing capabilities. Based upon Sam’s Club’s cheerleading, we went with their business partner, First Data. First Data sales made various representations, sent out paperwork, accessed and marked our credit status/record, processed our app, and quickly approved our App. Following approval of our App., First Data sent out a more expansive listing of provisions and conditions; replete with self-protecting literature it describes as "terms". The next business day following approval, and immediate dispatch of equipment, First Data arbitrarily and capriciously rescinded services, and never did provide any services of the type or nature agreed upon; i.e. wireless, etc. Since said rescision, First Data and First Data Global Leasing have been having a stealing good time debiting my account, for services it never did, nor had any intent to provide to us. Despite warnings they continue to treat our account as their own piggy bank, and refuse to respond to inquiries, or demands to cease and desist. It is clear that fraud is present, but Sam's Club is complicit, in as much as, they conspire with First Data to avail and expose their customers to First Data, whereafter First Data constructs a false marketing approach, provides penultimate information, gets customers to impart bank accounts information, and then without basis rescinds provision of the very services forming the crux of the agreement. We will not state further here, due to impending litigation. However it is important to note that Sam's Club cannot be dispensed as a culprit because it is they who fish for existing customers to draw into the parties’ money making scheme. This is a formal complaint addressing all participants in this orchestrated scam upon businesses. It is of additional note that their actions, irrespective of the self-protecting terms they have incorporated into their literature and terms, cause commercial and business related injuries that damage businesses, reputations, profits, credit worthiness, ratings, and other such essential requisites.
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