I purchased a samsung split 2 ton a/c from firozabad-gupta electronics on mar. 2006, i complaint for a prob. (less cooling) in nov. 2006. But up to march 2007 no response was coming, again i do a complaint in mar.2007 then a engineer visit to my home after 3 days ,on that time electricity were not coming so it goes back and still now no response is coming, i also complaint in customer care .my family faced too much prob. As i have use this samsung a/c 1st time, really its a very bad experience, and surely if no response coming then i'll go to media and consumer court.