I purchased one Samsung Duos 259 model on 7th Aug.2010. After using for 3-4 days I foud that there was only 20-30 minutes talk time backup. I visited Companeys service centre ASC TELE CARE 14/18 L.B.S. Marg, Civil Lines Allahabad, E-mail: [email protected] Pnone No. 979270735 many time where I was told that there is no battery in the stcok come later. After many trips my battery was replaced by the service for which nothing was given in writing. After my repeated request they note down the battery number on my mobile phone receipt. After using 1-2 days the backup pboblem was continued. When I again visited the service center where I was given assurance that after few days my battery will be replaced. After so many visits they took my mobile saying that set is faulty and now they never give proper reply wheather when I will get back my mobile. Under the circumstances I am unable to understand what should I do ? After spending Rs. 6500/- I am running from piller to post but these companey people never listen the problem of their customer. Pl suggest what to do.
Ashok Tripathi
3- Allengunj, Allahabad
Mobile: 09415646746
E Mail [email protected]