I am writing you today to inform you that I purchased a Samsung DLP T.V. Model number HL-T5076S on August 20, 2007 from ABC Warehouse in Brighton Michigan. On August 14, 2008 I had to have the Lamp (Part # BP96-01795A) and the color wheel (Part # BP96-01855A) replaced it was covered by the factory warranty. Now on May 18, 2010 the same situation has happened again. Only this time I am responsible for the repairs because I feel there is absolutely no reason to purchase an extended warranty on as product that should last more than one year. My point, I have owned the Samsung T.V. for less than three years and it has had to be repaired twice.

I want the PR department to know it is now my goal to inform every individual I know not to purchases your products. I am going T.V. shopping and letting every single person I see looking at your products not to purchase them. I will let them know that your products (that are not cheap) only last for a year and unfortunately I had to learn a very expensive lesson. I am doing this because I want to save them from losing their hard earned money in a sunk cost, especially in this economy. It is unfortunate that I have to resolve to this type of negative endorsement of Samsung products. A major appliance such as a TV should last longer that one year. I do not think this is too much to ask Samsung for their products to last longer than a year. I think Samsung should make it mandatory to inform the consumer that the product they are about to purchase is not quality and if they do not want to pay for repairs every year it would be in their best interest to purchase the added expense of an extended warranty.

In July 2008 I purchased a Samsung CLP-300N Color Laser printer for my office from Buy.com. It came with a $150 mail-in rebate offer. Samsung verified receiving my submission but I never received the check.

After waiting the specified number of weeks, I contacted both Buy.com and Samsung. Buy.com says that I have to contact Samsung. Samsung said they would mail a second check. I never received either check.

Since then I've contacted them at least 4 more times. The Samsung rebate center keeps giving me the runaround, saying that they mailed the check and I'd have to wait. It is getting harder and harder to contact the rebate center. One number has been disconnected and the hold times for the new number are incredible.

I think that they are liars and hope I'll just give up.

I purchased a Samsung 37" LCD TV on August 2nd 2008 and within a short period of time it started screwing up. I thought it could have been the HDMI cables so I spend time purchasing new cables but that didn't work.

When you turn it on the picture will show up then a few seconds later will go away. I've tried new HDMI cables and when they are unplugged it says no signal so that’s not the problem. Sometimes when you turn the power on it doesn't have a picture at all. Once you've unplugged the power or wiggled the cables the red light will show back up and you can turn the TV on and maybe get a picture. The problem is not constant but it is very annoying. I've already had to contact Samsung and I'm waiting on a repair person to show up.

What a joke. I was given a service center to work with and they refuse to do any work for Samsung because they have an issue with parts or getting paid. I called Samsung again this time they gave me another service center. This service center only repairs TV's purchased from them. I called again and was told they would call me in 2 days and try to find me a service center. Needless to say they never called back.

I ended up calling Circuit City where I purchased the TV. The first visit all he did was update the firmware. Well this didn’t work. I called back again and he came out again. This time I left the TV in the failed condition and showed him. He called a location while he was in my house and said the main board was in stock and in Los Angeles. He also had a small laptop and said he was ordering the part right now. After a couple of days I called and was told it was just ordered and would take 7 to 10 business days. Because the TV is still under factory warranty Samsung had to approve the work. He stood in my house and lied to me.

I was now fed up. I called Samsung again and wanted an exchange. I talked to support and was told because they didn't have a authorized service center they would exchange the TV and to call back Monday beings how it was Friday and late.

When I called back and was put on hold for almost 30 minutes with Executive Customer Relations I was told an exchange is not an option. She said I was given false information. They have to fix the TV but they don't have a service center where I live that will work on it. So now I'm waiting on a phone call again from them concerning a repair service center.

I will never in my life purchase anything Samsung again. I had heard such wonderful things about this company and they have failed me badly. I'm at my wits end here and pissed off. This TV is brand new and doesn't work.

On April 19th 2008, I bought a Samsung 27'' Slimfit TV from best buy, Chicago, (purchase serial number: 0758598057 / reference number: 031306008555). It worked smoothly till July 9th, that means within two months it went blank, no power, no signal nothing...!! I felt like I’m the unluckiest one in the world... coz TVs are believed to run for years without any problem... i called the Samsung call center, for a service, they did say that they are going to repair it for free... but with a ray of hope I asked them if they can replace the TV, the customer agent answered me with a parrable... that she bought a new jeans last week, but the button fell off... her heart broke, she explained me that all this happens in this consumer world. Ha...!! Well answered babe..!! You might become the employee of the month for the best call of the month... anyway... my TV is not yet repaired by them, its 24th of July today... they keeps on rescheduling my home service. God knows when they are going to appear!

But anyhow, I will never go for Samsung appliances, they may be good, but for a prompt service after the purchase, they are not good...you might regret for the level of quality of their customer service.

My name is Mr Puri, I purchased an AC from Samsung (Chandigarh) around 2 yrs back. Since that time it is giving very much problem. Last year the compressor of our AC got burnt and it stopped working it is just been appox. 6 months and the same problem has occurred again I am sick and tired of Samsung products earlier I had spend around 2500 Rs on it. Tell me what to do. My name is MR. RAJAN PURI address is H.No 1480/ phase 3B2/ Mohali (Punjab).Phone No. 9988197995/ 9988197994/ 9914010814 tell me what to do.plz