Samsung Electronics, USA

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Category: Home & Garden

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Texas, United States

Samsung Electronics, USA Reviews

Jeannek3468 February 10, 2010
Refrigerator keeps breaking
I have a refrigerator purchased in September, 2007, model # RS2530BSH. First last Feb, 2009 the control panel goes out and surprise that's not covered and since it was the electronics, OK I guess. However, less than a year later, it starts making this buzzing noise that gets louder and louder so I'm thinking compressor. Talk to Samsung, that would be covered as part of the "sealed system", however after a $75 diagnostic call, turns out it's the FAN which isn't covered and another $200+ repair. So that's almost $500 in repairs on a $900 refrigerator that's less than 2 1/2 years old. They refuse to do anything, say it's too far out of warranty, excuse me? Refrigerators are supposed to last decades and this piece of garbage can't go a year without something breaking and miraculously none of it is ever covered by the warranty. The best they can do is for me to send a letter to the office of the president which I'm doing while I spread this story everywhere!

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