I bought a Samsung disk from your dealer about three years back with a warranty of 5 years.
The details of disk is: capacity-80 GB, and number is SP0802N, P/N 0821J1FXB09143
This is to inform you that this disk has developed defects, the details of defects are as follows:
1. The hard disk is not working, neither its reading nor writing, It happened all of a sudden and I could not get the backup too.
2. The plastic on its back mounting the cable connector is made from the material of a very low grade quality that it is cracked at corner by it self, although this defect is not responsible for its read and write defect.
warranty expires in Nov. 2009 as per warrenty check http://www.samsung.com/in/support/repair/servicePolicyHDD.do
Sending some photo