SAMSUNG Microwave oven

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Category: Home & Garden

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India

SAMSUNG Microwave oven Reviews

Gurnam Singh November 11, 2010
On site demo
Sir, I purchased a Microwave Oven Micro GW73BD-B from Vishal TV Care Fatehabad(Haryana)India vide bill No.1615 dated 16-10-2010 and from the day of our purchase we are requesting to give demo for the functioning of the appliiance .We requested to the Service Centre of the Company through the dealer as well myself also contacted the customer centre many time telephonically and every time service centre representative asked me to contact on number 01262256951 and then 01166628855 but these numbers were not available.Then again contacting the S.C.I was asked to contact on the number 9896156566 and i contacted Mr.Hanuman Sharma on this number on 3-11-10 and he assured me for the demo on the same but no one turned up .I again contacted the S.C.on 10-11-2010 and they noted my complaint number 8417686867 and after some time Mr. Rambir contacted me and assured to give the demo on that day i.e.10-11010 bu again no body came .I am say that the microwave is lying at our home asm showpiece and we cannot use that without proper guidance.Kindly look into it and arrange the on site demo so that we can start using the appliance and also please take action againt the persons who have not taken my reuqest seriously .
Thanking you,
Gurnam Singh
09416793138
S.C.Jain August 23, 2010
delay in service
I am possessing an Samsung Microwave oven convection type - model no. C103FL. On 7th July 2010, I lodged a complaint with Samsung Service Centre Bhilai, regarding nonworking of the gadget. Next day it was attendedn by their Sevice engineer Mr. Dinesh. After checking the oven he informed that one part ( PCB) is to be changed and it may take 2-3 days. Since then I am chasing the above said Service Centre as well as their call centre and every time I am getting the same reply that the said part is not available, it will come within 2-3 days and will be replaced . Now more than 45 days have passed, still the oven is not rectified. I don't what to do now and to whom I should approach. Complaint No. 8416215785.
S.C.Jain

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