After 1 year and 10 months of what I thought was good service, yesterday there was a loud noise from the refrigerator which sounded like a dysfunctional fan. Also, the refrigerator seemed to have lost the ability to keep the food cool. Repairman came shortly after I called and said he replaced the thermo fuese assy and senssor assy, quick thawed the area behind the plastic panel behind the meat and vegetable drawer. I paid $320.00 for this repair and was advised to leave the refrigerator unplugged until I go to bed which would allow the fridge to thaw about 10-11 hours.

The bill came to $320. which is about 30 % what I paid for the refrigerator. I felt ripped off by this, especially after reading all the other complaints for this particular model # RS253BASB as well as other Samsung Refrigerators.

This is unacceptable. I will pursue this further. My big hope is that I have additional warranty coverage because I paid this with the credit card that offers extended warranties on products like these.

I have had a Samsung refrigerator for just under 3 years now. I am currently awaiting repairs for the SECOND parts failure. The fan failed about 3 months ago. Now the compressor won't kick on. WHAT A PIECE OF JUNK!!! How can a fan and compressor go out after only 3 years?! The design for these parts haven't changed in 50 years -- except that cheaper materials are now obviously being used. Given that I can have my choice of about 20 'fridges from the local recycling newspaper for $300 or less, I doubt that I'll bother to replace the compressor, if they decide they want to charge me, rather than it being covered by the factory.

I purchased a brand new Samsung 66cm LCD TV for a present for my partner. From the very first time we used the TV it has not worked properly. About every 5 or 10 minutes the TV will just automatically shut off and then take a minute or so to reboot. This was very dissapointing as it was a gift and I expected that when I bought a brand new product it would actually work.

I have phoned Samsung and organised for a repair person to fix the TV, although after they replaced two new parts it still does not work properly. So now I am waiting on another repair person to come and fix it.

They say that they can not replace my TV until they have attempted to fix it three times. This is ridiculous. They expect me to take time off work so I can stay at home while they repair the TV. It is such a waste of time, I didn't purchase a brand new TV to have to deal with this. It will be the last Samsung TV I will ever purchase.

I bought a samsung mobile phone from Argos in dec 07, by April 08 the screen was unreadable, i hadn't dropped it, got it wet or anything, it literally went potty on its own free will. Argos sent it away saying it would take 14 working days to be mended, oh yes they then contact me after I have waited two weeks to say they would charge me £74 to fix it or I could graciously accept it back unfixed! I think not! I will take it up with head office and then use my customer rights.

I bought I samsung refrig. a little over 2 yrs. ago, about 4-6 ago, the refrig. temp. started rising, beside the fact that the water dispenser hasn't worked for a while, ( thought it might be the $40.00 filter so we replaced it, and it didn't change anything).we need the refrig. to keep the food cool. We took off the back panel and the coils were fozen, we took a hairdryer and for hours defrosted the coils, the refrig. worked for a few months, but now we are going through the same problem, the temp. is blinking and rising and we are losing food, and can't buy food for the refig. I will never buy anything again with the name samsung, thought this name brand would be reliable. When you buy a brand new frig., you would think that it would last at the least 10-15 yrs.