My son bought a hand phone on 28.02.2008. On 19.03.2008 his phone droped once and its off automatically. when he switch on the phone half of the screen corrupted. Can't read any message. Can only receive call.

On 21.03.2008 my son took the phone to FIRST MOBILE GROUP SDN BHD in Terminal One Seremban for repair. They cant even provide my son a temporary phone. Until to date they had doing nothing to the phone- reason " the model is the latest and still new in market no spare part" It's almost 2 weeks. I feel very disapointed with SAMSUNG. I've been using other products and never had this problem even though the phone drops many many times.

SAMSUNG - U 'VE BREAK OUR TRUST!!!

PLEASE kindly give us a new hand set. We have no HEART on the old spoiled hand set. Pls put your self as a customer. RM500.00 is not a small money. My son is still a student. Because of your SLOW and POOR service I've bought A new SONY ERICSON phone for my son.

I wish to get an urgent reply from you, and hope to receive a NEW set soonest possible or otherwise I will definitely influents everybody for not buying your products .


Sorry- I'm too tired calling and talking to the service center and and calling your TOL-FREE. You are not profesional. Too bad n too sad.