Samsung TV

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1 stars
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Category: Entertainment

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Kentucky, United States

Samsung TV Reviews

jerry walker May 30, 2011
wont honor warranty
we bought a ext 3 yaer warranty now we find out company is out of buisness.So i guess were stuck
gkhick April 20, 2011
nothing from them
I purchased a tv from Wavee in Dec. Couldnt get the tv so requested a refund well cant get that either. This has to be the worst company I have ever tried to do business with. They lie they tell you anything and everything but still cant get my money back to me. After repeated tickets submitted and them putting in writing that they would give me a immediate refund has still not happened as of today...they should be called "THIEVES" because that's what they're doing. I hope they treat their employees with more respect than they do their customers...i would love to know what their reasons are that it takes 4 mos...noting should ever take more than a couple of weeks. I did purchase a Tv from amazon, received it and had it hooked up and running in less than a week from date of purchase...way to go amazon...wavee needs to refund the people their money and close the door to customers cause they "SUCK" at business.
Jack P August 4, 2010
Do not buy
We bought Samsung 52" TV 1080 LCD in Dec. 2007, right before the warranty ran out which was in November 2008, we had a long white vertical line appeared on TV and SamSung said it was defective panel caused problem so they replaced the entire panel with warranty. Again, little over a year after the replacement of the panel (in early part of this year0, the screen has distorted images which was pronounced by

Samsung technician as defective panel. This time, we are out of warranty and it will cost close

to $1, 500 to put new panel. I cannot afford to pay for the repair or purchase new TV. I waited

long time to save to buy this TV and did not

know it will not last more than 2 years (in this

case one year) eve if I can afford to repair, how do I know the new panel will not have problem

again since it would the third panel being

replaced within little over 2 years. I contacted

SamSung and see if they can make the repair

but they ignored the issue and kept on saying it is

out of warranty and they will not do anything about it. I think this is like criminal act on their

part by selling expansive faulty product to trusting

unsuspecting consumer. Would this be Lemon?
AVANTIKA FRANCIS May 14, 2010
installments
dear sir,
at the time of puchase i handed over all the chqs to the citi finance executive.after paying for nearly 3 yrs i changed my job so i tried to contact them and told them that from now on ill pay in cash since my salary now goes to a different bank which i have been honestlydoing. After paying for 1 1/2 yrs it just happened that i checked the statement of account and i found that here i was paying in cash and there all my old cheques were getting bounced. I asked for my old cheques but yr executive didnt do so, in fact he has stopped coming. kindly see to the matter I am just fedup.
reshma k kannan January 1, 2010
service
i had bought a samsung tv. initially there were no problems but after 2 yrs one day the picture suddenly went off. then started the worst nightmare of my life the service is so horrible i wonder why nobody murders these people. i must have called about 50 times to the customer service centre each time to hear assurances that they will call back within a stipulated time which they never do.or they give me 100 other numbers for me to call where i listen to the same responses. the service engineer when he did come would not utter a word and went off after removing some yoke from the tv. they would shunt my calls betw the service engineer & the customer service. finally they repaired the tv after 6 months. how come all employees of a company act the same ? iwill never buy a samsung product in my life again. it was thw worst miistake of my life.
pradeep January 2, 2009
poor after sale service
I HAVE PURCHASE THE TV ON24/11/2008 FROM GUPTA ELECTRONICS EAST ROHTASH NAGAR SHAHDARA DELHI 32. IT HAS COLOURS PROBLEM AND SOUND PROBLEM. I MADE A COMPLANTS ON 7/12/2008. NO 8407043790. MY TV SENDS TO SERVICE STATION ON 12/12/2008. IT’S COME BACK ON 20/12/2008. BUT PROBLEM IS STILL EXIST. ON COMPLANT ONCE AGAIN TV PICKED UP BY SERVICE CENTRE ON 22/12/2008. I AM VERY UPSET BY ALL THIS PROCESS. NOW PLEASE CHANGE MY TV. I SHOULD NOT ACCEPT REPAIR TV.

Till date I have no response. Service center persons tolled me that there is no time limit it takes more then one months. I can not accept this type of service from Samsung. I mail many times and call customer care and service center many times but all in vain. I have no option to complaints in consumer court.

Pradeep kumar
9891981250
K-14/3 s no 16
West ghonda
Delhi 53
December 2, 2008
poor after sales service
After purchasing a 47" Samsung TV ($1500) that needed a $500 repair only 3 1/2 years after purchase, I contacted Samsung head office THREE TIMES. Was totally IGNORED! I will NEVER purchase another product with the Samsung name...all they are interested in is the sale. Customer feedback/relations doesn't exist with this company.
September 16, 2007
Poor quality!
Hi, I have a not yet 4 year old Samsung 34" 100HZ television.
Going from first service call in the first month to now 6th call all for same problem, I have been without the TV about 4 months, or more, in this period. Last time said could not find problem.Suggests something may have been loose.
Time before Samsung said no arts in Malaysia but insurance company found part in Singapore.

Friend had Panasonic,had fault 3 times in 9 months and they gave her new TV.
Purchased TV through SENHENG and customer gets no great support, they cannot even honor their service rules.

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