I Subedar(Ex) Patit Paban Kumar purchased a Washing Machine Samsung 6.5Ltr Model 8501(Semi Auto) on 15 Oct 2009 from M/S Bhagat Electronics, Manimajra, Chandigarh(UT) vide their Bill No 2727 dt 15 Oct 2009. Butt inspite of repeated visits to them, telephonically requesting, through helpline (Tool free tele Nos)registered the complaint on 20 Oct 2009, after expiry of 08 days, neither no mechanic visited for installaion nor any response from SAMSUNG Company reps till to date. Really I fade up to see this type of negative attitude of M/S SAMSUNG Company. I am just going to Consumer Forum today because their team has already snapped the sealed washing machines, photocopies of Bill, Receipt of cashmemo, etc because special service is being given by Consumer Forum for Defence Personnel and their families such type of commodities problems. They also advised today you sent the e mail, and wat for 24 hrs, then suit your petition to Consumer Court. On visiting the shop owner Mr Vikram Bhagat told me on my face this is headache of Company, if no rep has come there is no fault of us we havo to do nothing. Its simply behave with me. How we belive further to SAMSUNG products or their such type of distributors who never keen to their customers. Please take an immediate action to install the machine and ask the shop owner for use such type of behaviour with their customer after sales of products. Thanks and waiting for your reply.