Overcharged in march, I called and canceled and it was not sent. Then in june again charged 33.85 to my account. I called from bank on June 18, 2007. It still arrived with like one in envelope by the feel. I sent back same day July 5th.

I have faxed continually and called. 6 weeks later I called demanding my money be put back in my account she said fine. Three days later I called again and she said they have already done the $10.00 which not even that was put back in my account. I said it was not authorized she said they would then put in another $15.00. I said give me your supervisor so she put me over to an answer phone. I left a message that I would contact the District attorney. How can these people charged your account over and over, without you re-ordering and then refusing to give you back the full amount. They caused a disabled women, who is an animal SPCA bounced charges, etc. and refusing to return the original money they have stolen. Now I have to cancel my card and get another so that they don't do this again. These thief's should be prosecuted.