My Wife and I bought two seats on an air conditioned bus of Sangeeta travels seat numbers 31 & 32(dated 28 Dec, 2009) travelling from Pondicherry to Bangalore. They charged 760 INR per seat and commited to provide the A/C Hi Tech but we all surprised to see the basic bus at the boarding point, Pondicherry. There is no presence of Sangita Travel in Pondicherry and there were no excuses given to passengers why they refused to provide the expected services and they said that this is the only bus available.

We travelled all the way from Pondicheery to Bangalore with a "complete broken seats". The springs were awful and couldn't sleep properly. I have been trying to register a complaint but Sangita Travel isn't happy to register it and they even don't know how to speak to customers. Above to all they are responsible for all the discomform caused to us.

The registration number of the bus is KA-02 D 1507. The date of the journey was 28.12.09 at 9:30 hrs..

Vaibhav(09663379754)