Santa Barbara Tax Products Group LLC

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Category: Business & Finances

Contact Information
Omaha, Nebraska, United States

Santa Barbara Tax Products Group LLC Reviews

Not Happy with Tax Refund Treatment April 13, 2010
Tax Refund - Omitting a number in my checking account
Like other complaints I read about, one number in my checking account was omitted which caused my bank to return my income tax check back to Santa Barbara Tax Products Group LLC (Meta Bank). After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. I had called him at 6:08pm central time. I waited by my computer for an hour and no email - calling back they were closed. I called again at 7am their opening time and was told an email could take up to 24 hours to receive and that my check had already been returned by mail (receive in 5-7 business days). The lady I spoke with did email the form which I got in about 5 minutes. I called back again to see if they could stop payment on the check and I would fax them this form and information to get the funds wired back into my checking account. Of course, I was told this was not possible. So the email stating I had my income tax check already deposited was incorrect and in good faith I did write checks to put me in a negative balance in my checking account. Although I have no proof, other than other posted email complaints and my own situation, I am led to think this could be a scam to collect interest on my money. If a lot of people have the same problem, it could be a sizeable amount of money to get interest on. Now I am in a position where I have no money until I receive my mailed check, a negative checking account balance and probably will have checks returned which will do more damage. Being an older person, I can remember when bankers were looked up to and one could put full trust in them. In years past, a banker would call and get a problem like this corrected with a phone call - beware.

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