Happy New Year All!! For you all that are still dealing with this evil company; here is some information for you!!! This lawyer is from the Fair Debt Collection Act.Com! His name is: Todd Friedman Law Offices
1-888-595-9111
He doesn't charge for his services!!! PLEASE Call!!! This company has been involved in a Ponzi Scheme with Bernie Madoff, who made off with 3 Billion dollars of Barco Santander's Dollars!! So, think about it!!! Why do you think his company continues to charge high interest rates and then change what YOU really owe on your vehicle? Don't give up, WE are going to win this fight!!


JESUS Bless and stay encouraged!!!

I too located home address for Thomas Dundon, CEO of Santander Consumer USA and sent him a certified return receipt letter in regards to the transfer of our auto loan from Citi Financial Auto. We refused to pay them for the past 6 months and still have the vehicle. We offered them 3 choices to rectify the abuse, non compliance in which they have broken all laws with the FTIC, truth and lending, 3rd party abusive calls, etc. Santander's option is to send us our title, pay us for 3 years payments and interest and we will then surrender vehicle or go to arbritration with an independent not affilliated with their company. This company needs to be stopped!! Their rating as of Dec. 2010 is now a F!!!

Santander purchased my car loan from CitiFinancial in October 2010. I made my Sept 2010 payment to Citifinancial. The payment was sent electronically from my bank. I spoke with staff at Santander in Oct 2010 and dthey requested a copy of my payment that was sent electronically. I faxed what Santander requested. I received antoher phone call from Santander requesting a copy of my actual bank statement. I faxed them a copy of my actual bank statement. I received another phone call stating they need a copy of the bank statement from the bank. 1/4/2011 the bank sent them what they requested. Today, I am told they need more proof. No matter what I do they still are giving me the run around. They have messed up my credit score because they have submitted errorenous information to the credit bureau.

I must say Santander Consumer has got to be the worst financing company out there, if you are just 2 days late on a payment they will harass you to no end, calling 8-10 times a day. At one point I was not working and asked if I could get an extension on my car payment to allow me time for a new job and they would not honor it, when asked to speak with a supervisor, I was always told they could not transfer me to one. I have been with Sander formerly Traid Financial since 2007 and never have issues with my making payments, I have asked about refinancing options to lower my interest rate, and they would not honor that either. Santander is very quick to have a tow truck come out a reposess your car, so even if I am a couple of days late, I have to look out my window 3 to 4 times a night hoping I don't look outside and my car is gone. On one occasion, I called them to ask if I could make a payment on a specific date (payments typically due the 14th of each month), so I asked if I could make the payment on the 22nd, as my next deposit would not go through until then, and they told me "No" they could only give me until the 20th. So, with them already having my bank account numbers and me also infoorming them that there would be no money there until the 22nd, they made an attempt to do a ACH transaction and I incurred fees for everytime they tried until they got their money. This compnany really needs to be sued and all consumers should be compensated for all the harassmet and stress.

After making a payment arrangement, I called to change the date 1 week later because money wasn't going to be there in time. I was told by rep to stop payment on my check they can't make any changes. There is 6 days before this payment is about to be taken out by Western Union. That is plenty of time to make the change. I asked for a supervisor. The supervisor advised me to do the same thing. I know this information is incorrect because it happened about a year ago to us, and senior leadership with Santander told me they should not have advised that. It caused a bunch of problems making payments after I followed their advice last time. Supervisors Uleo Richards and Jimory Scot, both told me to stop payment. Neither one of them would allow me to speak with their Managers and neither one of them said they could give me a name of any one else at Santander that could help me. My only recourse according to them is to stop payment. I know this is bad advice. Who can I talk to higher in this company?