bought a kia sorento from lehmann toyota financed by triad financial without my knowledge they sold my contract to santander these companies are ripping me off almost finish paying for by next year no matter how you pay there is always a late fee that is going higher and higher every month only a minimum of payment goes toward the principal the rest toward financing an 18.000 dollar car cost me almost 30 something thousand dollars i call that a rip off

I have repeatedly been charged interest on the zero card though i have always paid promptly and never exceeded my limit. Though the sums are not vast, multiplied by all who use this card and do not detect this extra cost Santander are making a huge, illicit profit. I raised this by phone with santander twice and was met with rudeness and indifference. I wrote to them a month ago and have received no reply.Do check your santander statements very carefully.9397b

Santander has been harassing us by phone for several months trying to collect a debt owed by our son, who does not live with us. It is in regard to a motor vehicle, an Avalanche, which our son, Edgar E. Smith II, no longer owns. We are senior citizens and our credit rating is excellent. We have told them that our son does not live with us and we are not responsible for any of his debts. But not only do they harass us by phone on a daily basis, but they come during the night to post warning notices on other cars owned by ourselves and our daughter. We have asked them to stop, but they insist they will keep on calling until they get their money.

Edgar E. Smith, Sr.
Theresa A. Smith

This company is horrible. We originally had our car loan through Drive Finical, in April 09 we filed bankruptcy (I know not our finest moment) and at that time (when I went to make a payment online) I also learned that Drive Finical was bought out by Santander, I also learned that because we filed bankruptcy that we could no longer log into our online account and we would no longer receive a payment coupon (still haven't figured that one out.
During the bankruptcy process there is a form that both the car loan company, ourselves, and our attorney signs that says we still want the car. Every time my attorney would send this form off to Santander we would get no response from them, our attorney sent a total of 5 and none were answered.
One Saturday in August I was packing up to head out of state to see my Grandma, who was in the hospital and not doing well, when their was a knock at the door from a repo man...WHAT? Of course Santander was closed already so I couldn't talk to them, I talked the repo man into letting me keep my car till I could talk to this company, I had never been late, so I couldn't understand why they were taking my car. Finally on Monday morning I was able to speak with a supervisor and she informed me that we never signed a form with our bankruptcy that said we wanted to keep the car...really are you kidding me? My attorney sent it 5 times SANTANDER never signed it. She told me to have my attorney send it again (and let me tell you in all the times he sent it out it cost us an extra 100 per time so here we are up to 600) and that I would need to Western Union them 500 to let them know that I was serious. Done call my attorney, find the closest Western Union company...everything was done that day!
Well, that following Thursday night here is another repo man knocking at our door, this time the car is already hooked up. I try to call and of course they are closed. To make this long story short they made an mistake that cost us more money to drive almost 2 hours to pick up our car.
Now here we are in Feb 2010 and it just happened again this morning. At 6am we had the repo man knocking on our door to see if we wanted to get the car seats out. And of course Santander doesn't open till 8 my husband works at 12 where we have to pick up the car is 2 hours away and I need it tomorrow to travel out of state for work.
This company has been nothing but a headache. It is time to change companies.

They are charging me outragous late fees agianst my contract, still say I owe over 12, 000.00 even though I have been paying for 2 years and just got done paying 3000.00 all at once. They are rude and never follow through on arragments. And the send the repo guy out on weekends so you acnt do anything! And corporate never never calls back ever! These are the biggest crooks, lying, harrasing mean people out there!Please can someone help me sue them or something? Also no one knows what the other person is doing! Oh and they dont care if you get laid off they leave a message saying the have a special program to call them .. yeah to drive you crazy thats there special program!