Sasol

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Category: Services

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United States

Sasol Reviews

Miatan February 6, 2011
Terrible customer service and appalling attitude
I fill up my vehicle at least once a week at the Sasol across from Fourways Mall.Besides the fact that I get irritated with the awkward entrance and exit of the service station, I still receive terrible attitude from the tellers!This morning, I purchased juice and a few other items.Whilst paying at the till, I asked the lady for change for R50.She showed me that there was no change in the till and said I could ask the teller next to her.(Firstly, why did she not take the initiative and ask her own colleague herself!) I then stood and waited to ask the next teller - who simply ignored my request.I asked him again for change (after seeing that he had MORE than enough change in his till) He then passed on some change - of which was incorrect.I told him that its not the right amount.He took the money back in a very disgusting and RUDE manner, and told me that I should not ask him for change as its too early in the morning.He took the money back and then turned around to another colleague and started chatting to him.I have never complained about the terrible service that I receive continuously at this service station.Management should look at employing more competent and friendly staff.

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