On 12/30/08 I ordered Directv Service; the System was installed on 1/1/09. I had signed up for Paperless Billing and Automatic Credit card charges.
My monthly rate was to be $29.99/mo for 1ea year.
I was also to receive $20.00 credit for enrolling for the Paperless Billing.
Today, 1/6/09, my Credit card was charged for $52.99 ???
It should be $9.99 for this first month, then $29.99 for the following months ($29.99 Base minus $20.00 Paperless refund = $9.99)!

After many emails I telephoned Directv today, 1/9/09, about the $52.99 first month charge:
(A) Talked to Dave ((1-877) 286-4808), Rebate Dept., I explained that I originally agreed to the $29.99/mo for 12ea monthes Contract w/no installation charges, no
equipment fees, no other charges as shown as Directv's mailing flyers, online advertisements and contract papers. I HAVE submitted and been approved for the $23.00/month for 12mo refund program within 6ea days of System installation (contract says I have 60 days to do this). My first month bill AND my Master Card acct both show that Directv chaged me $52.99 ? I told Dave that I wanted an immediate refund of $23.00 or remove their equipment from my residence and cancel this Service.
He said "OK" and he would transfer me to someone who could authorize this. (B) I was transferred to Angello ((1-800) 531-5000) who insists that it will take 6 - 8 weeks for the $23.00/mo refund to go into effect and that from the day it DOES go into effect, I will receive 12 mo's Service for $29.99/mo. My rebuttal is that BEFORE the Refund
goes into effect, I will be paying an additional $46.00 ( ($52.99 X 2mo= $105.98) - ($29.99 X 2mo= $59.98) = $46.00), above the nominal Contract $29.99/mo rate. I told
Angelo that I would NOT agree to this and that I wanted the $23.00/mo rebate to start immediately on this billing. He said that he could NOT do that. I then asked him to
Disconnect the service, Cancel my subscription, Remove Directv's Equipment, Re-install my original 'Dish Network' Dish (that their Service man had removed) and
refund my Master Card charge. Angelo said he could NOT do this and would connect me to the Disconnect Dept. (C) I was forwarded to Mark; relayed all the information from the former 2ea Representives. Again I told him that I wanted either an immediate
activation of the $23.00/mo refund (including application to the current billing) Or Remove Equipment and Cancel Subscription, etc. After a long pause and being put on hold twice, he said he would give me a $5.00 rebate in lieu of my requests. I told him that was an insult. I also told him I could envision what Directv was doing; ie: if they
charged an extra $46.00 to 1000 Customers with contracts for 12mo's, they would make an extra $46, 000.00 for the 12mo period PLUS they would tie up Customers for an additional 2ea month period. I told him that further discussion was pointless and for Directv to contact me, in writing, of the Equipment removal schedule and verification of the Service cancellation. I then hung up my Cell Phone. ~ 4:10 PM PT on 1/9/09.