Cannot access anymore my paid service. Almost 3 month, use very seldom because I can't see what I want or not available. What a scam!!! Now I can no longer access it because they say it was installed on another computer of mine. I have only one laptop and I did my business with them in this only laptop. If they said it was installed in another computer, why don't they just shut it down in that other alleged computer and allow me to use the service I have paid for with hard earned money in this laptop.

Pls help me. Thanks

As I've been researching TV entertainment options for my new move today, I began to see online TV as an alternative to cable. When I came across Satellite direct TV, I thought I found a viable alternative.
Satellite direct TV promised to offer more than 3, 500 high quality channels to choose from, including local news, CNN and regular scheduled programming. Their site states to get rid of your expensive cable TV service and get these for a one-time fee of $49.95. They stated I'll never have to pay for TVgain, and offer a money-back guarantee.
They state what do you have to lose, so I tried. My $49.95 is what I lost. After set-up, I received a screen that had a variety of channels to choose from. But everyone that I wanted to see, such as CNN, said it was either offline or not available. The only ones that did work were a few old 1940s movies from some Comedy channel, and the quality was poor.
I sent an e-mail to their tech dept to ask if I was having a problem or if this was how the software worked. They replied with:

Thank you for contacting SatelliteDirect Support Team. Please try EMusic channel under the USA/UK country

They also included this:
You can go through the Terms Policy which you accepted during purchase of SatelliteDirect http://www.satellitedirect.com/disclaimer.html

The link essentially states that they do not guarantee any program to work or that it will not be out of service or permentently cancelled. In essence, while our software promises to deliver you these channels, we do n0t guarantee them to work. And they don't!
So, they won't refund my money and I m out $49.95. Please everyone, read the I accept page carefully before accepting to purchase this. And even though they state they offer a full refund, they don't. It's a scam!

i ordered this service have been unable to get it installed all of the customer service links do not work or come up reading Sorry, the page you were looking for could not be found

Showing related results for: http://www.satellitedirect.tv/help
i finally found an email address on my purchase receipt to a gmail address which i received an automated reply telling me my email was received and i would get a reply within 48 hours which is unacceptable when you buy something there is no live customer support and it appears all the links for help are invalid links .
i did go through paypal and i will file a complaint with them as well,
do not order this service it is a rip off, scam and ridiculous amount of money i now have to wait to be credited back.