26 march 2009 withdrew £65 from my direct dd should have been £6.50, I agree with all other coments i have read with one exception in that i ways sent a cheque that sbsequently bounced, the reason they gave me was that the cheque book was stolen and another one would be sent in next 2-3 days, well i am still waiting, i am considering taking them to the small claims court but will it be worth it, if they have gone into liquidation, the cost i believe would be £35, i tried the bank initialy but was told that i had to take it up with the company myself, as direct debits are set up in trust, thats a laugh, where do i go from here.

The direct debit request for April was 10 times the normal monthly amount. There is no reply to the telephone number supplied by the above company, no reply to e-mails and the additional number on the internet is "no longer in use". I have incurred bank charges and charges for using premium phone lines that go to answer machines. I suspect the company is in liquidation and has been requesting direct debits when not in business. Trading Standards inform me that the registered number supplied is not valid.