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Category: Entertainment

Contact Information
Falls Church, Virginia, United States

directv.com

Satellite TV services Reviews

DCORMAN August 28, 2009

SCAM, RIPPED OFF

I GOT A CALL FROM THEM ABOUT SELLING SATELLITE DISH SERVICES. WHEN I SAID SURE I WAS THEN LOCKED INTO A VERBAL CONTRACT.
THEN I WAS TRANFERRED TO SOMEONE ELSE, WHO THEN STATED TO ME THAT I COULD NOT GET MY $119.98 START UP FEE BACK, BUT I COULD CANCEL MY CONTRACT OF 1 YEAR WEBSITE IN 1 WEEK TO NOT BE CHARGED THE MONTHLY FEE.
I FIGURED THAT I WAS ALREADY OUT $119.98 SO I'D GIVE IT A TRY, AFTER ALL SATELLITE TV IS GROWING IN POPULARITY.
THEN I GOT A CALL FROM SOMEONE ABOUT ADVERTISING THROUGH THEM, HE MADE IT SOUND LIKE I'D BE SO HAPPY WITH THE MONEY I MADE IN THE 6 MONTHS, 5000 LEADS THAT I WOULD FOR SURE THEN WANT TO UPGRADE FROM THE $500.00 AD FEE TO THE $3000.00 AD CHAMPIGN.
4 MONTHS LATER OVER 3000 LEADS LATER I'VE MADE NOTHING.
I CALLED THEM AND LET THEM KNOW HOW MUCH OF A RIPOFF THEY WERE AND THAT I'D BE BLOGGING AND SPREADING THE WARNING ABOUT THEM IN EVERY WAY POSSIBLE.
AND THE LADY SAID TO ME "WELL IT IS JUST A BUSINESS OPP. AND IN BUSINESS THERE IS NEVER A GUARANTEE OF MAKING ANY MONEY".
WHICH I GUESS ONLINE THAT IS TRUE, BUT BOY DID THEY MAKE IT SOUND LIKE I'D AT LEAST MAKE MY $ BACK.
AND NOW I'M STUCK IN THIS 1 YEAR VERBAL CONTRACT OF PAYING THEM $19.99 PR MONTH FOR A COUPLE OF BOGUS WEBSITES.
I ADVERTISED IT FOR FREE A FEW PLACES AND GOT A COUPLE PEOPLE RESPOND BUT I HAVE NO IDEA IF WHEN THEY CALLED THE COMPANY THEY ENDED UP SIGNING UP FOR THE PROGRAM OR NOT.
THERE IS NO RECORD ON MY SITE STATING ANY SIGNUPS.

November 10, 2008

Incorrect Information by Sales Rep, Incorrect Billing, No refunds

FLEECING OF AMERICA BY DIRECT TV

I would like to bring to everyone’s attention as to how Direct TV is Fleecing their customers. If you are unfortunate to call a sales agent of Direct TV he/ she will give you a great story about how easy it is to sign up and end the contract and change programming without any problems. I was one of such unfortunate ones. I was told by the sale representative that you can end the contract anytime by just returning the equipment. I was also told that I can change the programming services anytime I want to. On hearing this I ordered their $64.99 package with the intention to cancel it by January and downgrade it to $29.99 by November.

The first bill came and on it I was first of all charged wrongly $100.23 in which I was charged $29.99 for NASCAR hot pass also. I never watch NASCAR; I don’t follow NASCAR and don’t even know a thing about NASCAR. Then on the side of the bill in small print I notice there is a 24 month contract which goes with the plan. I call Direct TV and after talking to a few people they take of the NASCAR but have still charged me and not given any refund and tell me and here is the SHOCKER they tell me it is my mistake.

I talk to them about the 24 month contract and the fact that the sales representative specifically told me that I can cancel at any time by just returning the equipment and get this I was told I can cancel as long as I KEEP PAYING them for 24 months. This comes to THOUSANDS of DOLLARS

To top it all it is now November and I wanted to downgrade the programming from $64.99 to $29.99 and I was told I can’t do that either as I have signed up for a Package NFL SUNDAY TICKET and as the season has started, get this; I have to KEEP PAYING them.

SO WHATEVER HAPPENS DIRECT TV HAS FOUND A WAY THAT YOU KEEP PAYING THEM. THIS IS HOW DIRECT TV HAS MADE SURE TO FLEECE AMERICANS OF THEIR HARD EARNED MONEY