I been buying a brand new proton satria neo 1.6m in the july 2009..sending back to PROTON HEQADQUARTER for SERVICE/REPAIR more then 8 times but still the same thing happen?
1 week - both side door cannot open ( back to service centre )
3 day after - same case locking button cannot up ( back to service centre )
3 day - whole alarm system ( remote control cannot function ) - ( send in Proton headquarter for 4 days - repair/service )
1 week - alarm system break down auto unlock ( no matter manually lock or remote control lock will auto unlock ) - ( send back to Proton headquarter another 4-5 days - repair/service )
3-4 days - alarm system failure ( whole car system breakdown totally cannot unlock/start ) - ( Toll back to proton headquarter - 4 days - repair/service )
4 days - alarm system failure ( will auto unlock/lock/alarm breakdown/cannot start car ) - ( Toll back to proton HQ again - 4 days - changing the whole alarm system by waranty )
2 days - alarm system failure ( door cannot lock / alarm beeping ) - ( Call Customer Service come ) - ( repair )
5 days - alarm system failure ( door cannot lock / alarm beeping ) - Break down in Singapore - ( Toll back to SG Proton ) - 4 days ( Repair ) - but SG proton only can help me to unswitch all the alarm system function and ask me to drive n handover back to Proton MAL
Sharing some of my problem here..Hope you will Think twice about PROTON QA/SERVICES