My situation is the same as many others who have posted. I purchased a 2003 Saturn Vue new in June of 2003. My Vue had 86, 013 miles on it when we noticed that it was having trouble shifting gears. On May 31, 2001 on our way home on the highway it started making a loud screeching noise and would not go over 10 miles. When we took it in to have it serviced at the dealership we were told that the VTi transmission was out and that this was a common problem with this type of transmission. The only thing that Saturn offered was to pay half of the total amount of $6000.00 to have it repaired. We do not have $3000.00 for a car repair plus I am very leery about putting $3000.00 into my car. We contacted three other places to see about getting a transmission and were told that the VTi transmissions could not be rebuilt because they would malfunction again. A different transmission would have to be put in. We were also told that we could trade in the Saturn for $5000.00 but we would have to buy a new GM car. Why would I want to buy another GM vehicle when they show no accountability in the handling the defects for the Vti transmission? Saturn is currently in a lawsuit over the Vti transmissions. I was transferred to the legal dept when I contacted Saturn about the problem to a woman who was very rude, often spoke over me and answered none of my questions. Here are some resources below for those of you in the same situation.
You can file complaints with:
National Highway Traffic Safety Administration (NHTSA)
Website http://www.safercar.gov/Vehicle+Owners/
Better Business Bureau
Website http://www.bbb.org/
Post your problem for the VTi transmission on forum boards
Write your local politicians
Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.
http://www.c-span.org/CongressDirectory/
Last but not least you can write the CEO of GM
Mr. Daniel Akerson
CEO GM
300 Renaissance Center
Detroit, MI 48265