As a former employee, I can agree with every complaints posted here. The worst part about it is that I was a part of the scam. I can't believe that crap I had to "sell" to unaware customers, such as Support Squad (which the customer can only cancel with written notice or canceling their credit or debit card. ADT Home Security ($200 gift card, which the customers never really get. The processing fees for Dish Network. And the $50 rebate which after shipping and handling is actually under $30! Dish Network, which was totally misrepresented in their mailings and website advertising. My advise is STAY AWAY FROM SAVEOLOGY!!!

I have worked at SAVEOLOGY.COM for 7 months and I can tell you that we are taught how to sell orders and most of my fellow agents (there are 200 of us) are trying to do the best that we can. With any business you will have new agents (and even verteran agents) that may make a mistake but THAT DOES NOT MAKE A COMPANY A SCAM. You will find complaints about every company in America. Its a legitimate business, filling a legitimate need. I wish there was a site that had compliants in comparation to satisfied customers.

I had heard there were "issues" with rebates and we do not handle them anymore. The same is true of Best Buy and Dell ect... Rebates are difficult to do ...

I explain to my customers that SAVEOLOGY.COM is to the "TV, Internet, Telephone World" what Expedia.com or Travelosity is to the Hotel and Airline industry. We represent 10-15 Top National companies and only a VERY FEW allow us to accept a nominal processing fee for the work we do. These companies refer to us as colleagues and their sales department.

We may take your order, but you do the business with Comcast. AT&T ...etc...
Call me if you need new landline service. 1-866-951-8931

I am Lisa- Agent #15034
My boss does not know I am writing this.

Saveology markets discounted internet/phone and cable packages. I ordered a package for $69.97 that was to include phone, internet and cable - they were very professional on the phone and provided me with everything that I needed. I contacted Charter to have it installed. When I received my bill, they did not honor the pricing indicated on my saveology confirmation. I called saveology customer service and they indicated that sometimes the local offices don't honor their pricing and that they have no control over that and wouldn't help at all. They indicated that I needed to contact charter and negotiate the best deal that I could - now this has all been installed and I have a bill for more than double what was indicated.