Like so many others, my 92 year old mother received charges on her credit card from Savings 2 Go, Plan Plus, EZ Saver, and American Leisure, all the same company I believe. When I spoke with someone at the 800 number, I was told that my mother had enrolled in a service to receive coupons for discounts to resorts, hotels, restaurants. She never received anything in the mail, had never spoken with anyone about such a service, and at 92, has no intention of using such a service! I believe that this is a bogus company that first charges your credit card or bank account for $1, waits to see if anyone complains, then begins monthly charges for $14.95-$16.95. The company was able to obtain her credit card number somehow, we believe it was when she ordered vitamins. Beware that you are dealing with legitimate companies when you give someone your credit card number. And be diligent when looking at your monthly statements. I think more and more companies are trying this scam of small monthly charges, hoping they will go unnoticed.

I believe my situation started when I ordered a set of wonderhangers off the infomercial we all see on tv. I went online and ordered my hangers. All was fine and dandy until my credit card was charged. I ordered two sets of hangers which came with two sets of processing & handling fees @$7.95 each. Problem is...they charged me $15.90 in P&h fees for each set of hangers. I considered filing an inquiry with my cc company, but decided to bite the bullet and take it as a lesson...Buyer Beware! To my surprise, I did actually receive my hangers albeit much later than the 4-6 weeks they say it will take. When I noticed the charge on my cc, I did try & contact wonderhanger about the overcharge on the p&h...but the # they give you to call is nothing more than a recorded message telling you 'all reps are assisting other customers'. I have 'holded' on the line for over 30 minutes. You never get to speak to a real person. It is impossible to dispute anything when you order this product.

This leads to my problem with Savings2go & Planplus. I noticed just yesterday(1/24/09) two new charges on my cc for $14.95 each. One from Savings2go and one from PlanPlus. I immediately know something is wrong as I have never even heard of these two companies. The only thing I have ordered with this cc is the wonderhangers (mentioned above) and a Mp3 player from Sony.com. Sony is legit & secure - they charged me exactly what they said I would be charged and sent the product promptly.

Researching these two companies on the internet led me to this site. It sounds like I am in the same boat as many others. What they are doing HAS TO BE ILLEGAL. I never authorized anyone to charge my cc for the services of these two companies let alone have I spoken to anyone to order these services. I have never visited any website and signed up for these services. I have tried calling the #s listed for these two companies, but since it is the weekend all I get is a message telling me there office hours are M-F blah blah blah. 1-800-448-1944 is S2go # and 1-888-527-2589 is PlanPlus #.

I did online inquiries thru my cc website this morning for both charges. It is an AMEX card. After completing the inquiries for both charges this is the word for word response I received from AMEX -'This merchant is enrolled in our Quick Service Program. In some cases, in order to expedite service, during your visit, they are not required to obtain an authorization, signature, or provide itemization for this purchase. Therefore, the only form of support available was provided at the time the charge was incurred.' - They go on to say if I wish to pursue the inquiry further to call them. That is exactly what I am going to do as I have noticed from other peoples complaints about Savings2go and Planplus is that they will continue to charge my cc monthly.

This is absolutely ridiculous stuff like this can happen. I will update my story after speaking to Amex by phone about this. I'll be sure to give them a piece of my mind regarding their 'Quick Service Program' that allows merchants to charge a consumers cc without authorization. This is complete fraud what Savings2go and PlanPlus did...Amex says they offer 100% fraud protection. We'll see. I will close my account if they do not remove these charges and prevent any further charges to occur without my authorization.

savings2go is deducting unauthorized money from my banking account and I want it stopped HOW.

This company (Savings2go) has removed 14.95 from my checking account without my authorization...What kind of company is this? Ramona January 21, 2009

Unsolicited e-mail, unauthorized “membership” established in my name.

On the morning of 12-6-2009, I received an unsolicited e-mail from Savings2Go
stating “welcome to Savngs2Go” here is your membership number.

I have never heard of this “company” nor have I ever applied to them for a “membership.” Being suspicious, I Googled “Savings2Go complaints” and found a treasure-trove of horror stories about unauthorized charges being made to credit cards.

I immediately contacted the nearest Better Business Bureau in Abilene, Texas about this organization and they were no help at all.

I became concerned about charges showing up on one of my credit cards so I decided to call a phone number in Plano, TX associated with Savings2Go, AKA “Stonebridge Benefits Services Company” at 2700 West Plano Parkway, Plano, TX 75075-8200. I advised the first person I talked to of the unsolicited e-mail and my desire to NOT BE A MEMBER. I was immediately given the run-around and then asked for personal information concerning my home phone number and my date of birth. I told this person, “let me speak to your supervisor” and I soon began a conversation with someone named (I believe) Sharon. I repeated my dilemma, and got the same song and dance concerning “You need to give me your home phone number and date of birth…”

Long story made short, I told Sharon I was about to file a complaint with the Attorney General of Texas if she didn’t immediately remove me from their “membership.” I did give them the bogus membership number they assigned to me and told them, stop this immediately. Not knowing if they indeed will delete my “membership” and stop sending me unwanted and unsolicited e-mails, I filed a complaint on-line through the Attorney General of Texas.

I am now in the process of sending my complaint file to the address of Stonebridge Benefits in Plano by CERTIFIED MAIL with DELIVERY CONFIRMATION to ensure these unscrupulous people STOP, CEASE and HALT all further e-mails to me. I also wish to keep a paper-trail of this in the event I discover charges being made to my credit card. If they do not comply, I am delighted to file a lawsuit against these people.