oh where do i begin. i have been in there service area since 2004. i was a previous georgia power customer and a happy one at that! since ive been with sawnee emc my rates were imediatly 30 to 40 % higher than georgia power and i am an electrical service tech that serves north ga. and i ask all my clients about there power bills and more than 80% of my customers have complained about higher rates with sawnee emc as opposed to other energy providers. then i recently got 3 weeks behind for the first time since being with them and paid my bill then 2 weeks later i come home and my powers off due to another high bill that i only received 4 days earlier YES! i got my bill and 4 days later they shut off my power with a family my wife and 3 daughters! over the years i have tried to see if georgia power could service my home but they couldnt due to my area unfortunatly me and thousands others like me have to use them! they have litteraly got us by the neck and they know it! we the little guys will never stand up and do something! so they think! i called and after 20 minutes on the phone i kept asking each person to give me there boss and the last person i spoke with said he's not in when i asked to speak with the vice president but then he mysteriously shows up when i raise cain with her and tell her im sure i will only get his voice mail! he then puts me on speaker phone probaly to laugh with the other scam artist in the room at the time! so i laid into him about there over charging customers and how they sit back and ignore us the ones who pay for his bills and the food on his familys table all the while he said not one word before i hung up on him in anger! so i had no choice but to pay my over charged bill and a reconnect fee of $70.00 talk about a rip off knowing they were still in my area and it just so happend the elderly woman in front of me was over charged $260.00 YES 260.00!! HOW IRONIC!! then 2 yaers ago i installed a powersave device wich you can buy them at powrsave1200.com ive been installing these for years anyhow they lower your power bills as much as 90% in some cases. but when i put one on my personal home my bills mysteriously went up because they raised my rates i guess so i called and raised cain and of course got the run around! but its time we the little guys stand up and exersise our freedom of speech and protest these scam artist!! sorry for the sloppy writing im still furious with them and its hard to concentrate while being this mad1