Saxon Mortgage

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Category: Business & Finances

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Michigan, United States

Saxon Mortgage Reviews

Robert Tague February 5, 2009
Foreclosure
Saxon is foreclosing on our home after they denied me the chance to refinance after 2 years of a variable rate, the problem is that without my authority the loan was put up for collateral with Deutsch Bank, they commited fraud, we are taking them to court, I hope to laugh at the snotty customer service reps they employ. I will keep my house at a discounted rate
Vincent P DeFelice January 18, 2009
High Interest
I have contacted Project hope and was told to negotiate with Saxon Mortgage and have not been contacted despite having submitted all the required paperwork & letter of hardship.
Fashionista January 10, 2009
workouts?
Does this company really attempt to workout loans? or is it a farse? Submitted documents only to be told i needed more documents and to resubmit again. Then i am told i dont make enough money to pay the loan. Duh??? That is why I need the workout/modification
faye January 7, 2009
Terrible Mortgage Company
I join the hundreds of people that have had no luck with Saxon. Since October 2008, I was told that I was excepted in a loan modification program. They have lost my papers twice, and then even said they put me on a payment plan, not a loan modification program. They have not responded to any of my calls. I have been assigned to a specialist and she has never returned any of my calls. They recently sent me foreclousure papers and I am to lose my homeFeb 3, 2009.I have 5 children and a grandchild (1) living in our home. We will be on the streets. Can anyone help. I went through Hope Now but after that there has been nothing.
debstar1 December 16, 2008
LIES<LIES>LIES
I like so many others have attempted to get Saxon to work with me for my loan modification. Mutiple calls and and when I did get thru all i got was the run around. Before they could not find my paper work that was faxed and email many times. Finally today the day before my sale date 12/17/08 I spoke with some brainless nit who told me that my modification papers supposedly submitted by someone I have never authorized or heard of those papers and those figures not mine had been reviewed 11/27/08 and found lacking my modification has been denied and the sale will go thru tommorow. So I AM S.O.L I have lived in this house over 30 years!!!
heather December 11, 2008
Loan Mitigation Fraud
My loan was sold to Saxon in 11/2006. I was never late on my payments, even when I lost my job.. I did everything to remain current. It started with them ignoring my home owners insurance and getting additional and adding this escrow to my mortgage, which I didn't need, as I already had insurance required for more than 1/2 the cost that they were tacking onto my payments.

Then, after battling that and my ARM adjusted at 11.17% in August 2008, I called to make my payment and the rep on the phone asked me how I would like to pay the $2600? I was like, what are you talking about? She then starts quoting that they do not take partial payments and etc. I sent payments and they sent them back to me. I ended up trying to work with getting a financial package and loan modification, which they took over 16days to even get registered in their systems. My loan modification has been sitting with Saxon as "completely" there, since 11/05/2008. I have been calling weekly and getting collections calls explaining that they told me that I cannot pay partial payments & returned them, but they are trying to now collect funds from me? I called on 12/09-after receiving a Demand letter and notice of Foreclosure from Duetsche bank requesting information and a status on my Loan modification, but after Adeena told me that I owe $8000 and wanted to know if I have called to make a payment, I started asking about the notice letter, then about the Loan modification. She mentioned that she apologized, but my package was still waiting to be assigned to a Negotiator.. at this point, I start crying and she is matter of fact that yes, I have a sale date and she will escalate my situation to a supervisor to get to a Negotiator, but I need to keep calling and do we have your correct contact information.. Then asks, "Are you living in the property now?".. I almost passed out from that question. I was told to call back and ensure that my case is being assigned appropriately, and to call back on 12/22 to ask for a postponement to the sale date of 01/02/2009!?!?!? She stated that I would then need to call back on Xmas eve to see if the postponement was accepted?!?

Today, I called back after receiving a mailbox full of paperwork from Saxon with letters saying, "It's not too late.. there are options.. we can help you.. Please call us".. So, I get Darryl on the phone.. he asked me all of the same questions and again, are you living in the house? Then... he tells me that it hasn't been assigned to a negotiator yet, but I have already done all that I can.. just have a happy holidays and call back to keep checking on it.. .plus, call back to request a postponement... OMG!!
January and Kurt December 11, 2008
We are in foreclosure again-4 yr. battle
12-11-2008

Kurt & January Kopek
695 Clearwood Ct.
Aurora, Il. 60504
[email protected]

Re: Saxon Mortgage

We have had nothing but, problems with Saxon since our mortgage was sold to them almost 5 years ago. They are misleading, show misconduct, unethical and are not a ligit "company". They also assume 3 other names!!!
Our home was in foreclosure for over 3 years due to Saxon not listnening, hanging up the phone on us, refused payments, sent our payments back to us, won't answer certified letters, won't call back, turned down a loan modification due to " signatures" do not match, raise our payments with no further explanation, they are now in breach of contract with us as well. I could go on and on. We had a long 3 year battle of foreclosure in May of this year 2008 we or they came to an agreement. We had no choice but, still had the option of suing Saxon so, we took the "deal". Our first payment was due July 2008 and again they went against court documents and raised our payment, plus refused our payments and added in escrow and which we are not escrowed and added in homeowners ins. and which we pay out of pocket monthly ect...Now we come home the second week of November 2008 to find foreclosure papers sitting on our door step soaking wet from the rain. You call this serving? We had called several times and even talked to the Legal Dept. and which did not exist for over 2 months according to several CSR's at Saxon to NOT BE HEARD AGAIN.
This morning I called The Federal Trade Commission 1-877-382-4357 they encourage all complaints and to call.
I also called our local Attorney General, Illinois 1-800-243-0607 and they gave me a # for Mortgage Complaint Division 1-866-544-7151. CALL YOUR LOCAL ATTORNEY GENERAL AND GET THE MORTGAGE DIVISION #.
I have yet to call the Housing Urban Development 1-202-708-0502, next on my list.
Do not forget your local BBB although, Saxon-Meritech-Deutch Bank is NOT A MEMBER.
We had retained a name of a lawyer looking into filing a class action suit against Saxon from a guy in WI. 1-610-278-0123 ask for Ruth. She will send you information ect...via e-mail, fax or by mail.
Please everyone lets get together and put this so called " company" out of business and save our homes.
Kurt and January Kopek, Illinois
[email protected]
December 3, 2008
Mortgage Scam
Have many problems with Saxon Mortgage. Trying to get a modification on our loan, using Titanium Solutions. Has anyone gone through this process?
If so please give some insight on them. We have an adjustable rate, going up in 2 months and are having a battle with Saxon about the payments.
December 1, 2008
Loan Modification
I have tried to obtain Loan Modification from Saxton which bought my ARM mortgage from Novastar. My workout package set for months on a someone's desk only to be informed that my case was transfered to someone else. Then I was served with a foreclosure notice without being able to speak with a workout specialist Saxton is THEE WORST
November 29, 2008
Loss Mitigation
Still waiting very patiently to be reinstatd on my home loan. I would like this done this Monday. My loan nuber is: 0011555892, MyPhone Number is: 1-910-778-5659.

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