Saxon Mortgage

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Category: Business & Finances

Contact Information
Michigan, United States

Saxon Mortgage Reviews

October 9, 2008
Make them pay
http://helpwithmybank.gov/complaints/index.html

http://www.ftc.gov/

Here is the link which will be very helpful! You probably remember that I wrote a complaint on 8/12/08 on this web site and now I see more and more people joining against this company. Lets join together and send our complaints to the GOVERNMENT together. Again Saxon Mortgage do not have my papers and they said they have closed the file without my knowledge. I have faxed them the papers again on 9/30/08. Good luck everybody

http://www.complaintsboard.com/complaints/saxon-mortgage-services-c39610.html

/URL removed/

http://www.state.il.us/court/opinions/appellatecourt/2000/1stdistrict/march/html/1992577.htm
October 9, 2008
Awful service
I have been trying to save my house for a year and saxon never receives any of my faxes. funny how we miss 3 payment we lose our home yet saxon can continue to say try again we did not receive your package over and over again. We the hard middle class people our constantly losing. Buy the time Saxon receives the packages they claim never to get my home will be auctioned to highest bid, after I have been making monthly payments for years until now that I lost my job for 2 months and got behind. Government must help.
October 9, 2008
Rip off
Hi everyone, sorry if your going thru foreclosure, we are too but I've spent months researching this issue and have learned a lot about what we homeowners can do to fight back!

MAKE THEM PRODUCE THE NOTE TO THE HOUSE!

If they are not the note holder they can not foreclose! Copy and paste this link into your browser and it will explain more about this:

http://www.consumerwarningnetwork.com/2008/04/04/fight-foreclosure-make-em-produce-the-note/

Good luck to you all and I hope this link is helpful to you!
October 9, 2008
Rip off
A crooked broker fixed my in-laws refi loan docs to get them a loan they couldn't afford. They now face foreclosure! After months of research I've learned there is something foreclosure victims can do to fight back! MAKE THEM PRODUCE THE NOTE!! The legal doc that you file with the court is called:

"Request for production of document" and it can be printed from the following link. Copy and paste the link into your browser and there are several good videos by an attorney who explains the steps for this process. According to him, 80% of lenders do not have the note any longer as they get lost in the shuffle! You can fight back, don't let them take your home without calling their bluff first!! Good luck everyone!
October 7, 2008
Awful everything
I obtained my mortgage with Saxon through Presidential Mortgage of R.I., brokers who apparently have gone out of business. I was promised, in writing, to be able to refi my ARM (6% margin) with the same company in two years with no closing costs. I otherwise would not have signed with these terms. All my payments were made on time. I called Saxon in June, after I was unable to reach the broker, to refi and they said they no longer will honor that. I was shuffled over to Champion mortgage(Nation Star) by Saxon and had to pay $7, 000 in closing costs. I didn't think I had any choice.

I needed to call Nation Star after my 1st month payment and there were similarities in the way they treat there clients so I wondered if Saxon changed there name or were affiliated? Any similar experience, advise or insight?
October 7, 2008
Rip off
A group of us are filing a class action lawsuit against them. There is no upfront fee-just a contingency fee when we win. Check the news to see that Countrywide was forced to reduce people's mortgage amounts and give them a decent rate. This is after Bank of America took them over. That is justice. We can only win if we start the fight. Don't let them take your home without a fight. Email your congressmen, senators, attorney general.

Please know that there are a good number of us who have filed. You are not alone. We can win.
October 5, 2008
Awful customer service
We have been waiting 9 months for a Loan Modification from Saxon Mortgage but Saxon fails to return our phone calls. Our loan is a subprime loan which has been increasing every 6 months since 4/1/08 and we are unable to refinance as we owe more than our home is worth. Our only option is to get a loan modification. We have been trying to contact Saxon Mortgage since 1/8/08 to get this Loan Modification done, but Saxon has FAILED TO RETURN OUR PHONE CALLS or DO A LOAN MODIFICATION. It has been 9 months. On 12-30-07 Saxon Mortgage agreed to look over our Sub-Prime Mortgage to do a Loan Modification to freeze our interest rates and possibly lower our monthly payment by decreasing the interest rate. Saxon mailed the paperwork for us to fill out regarding our income, banking info, bills, etc. We faxed this information back on January 8, 2008. My wife and I telephoned Saxon about every other day for the status of this loan modification. We did not receive a phone call back until March, 2008 wherein the case worker, Sandra Vasquez advised us to NOT make the April and May, 2008 payments since we were doing a loan modification and making a payment would 'mess up' Saxon's numbers. Ms Vasquez stated the 2 payments will go to the end of the loan and will NOT BE REPORTED ON OUR CREDIT. She stated she will call us back in 2 weeks to provide the completed Loan Modification. She never called back, nor did any other Saxon Representative. My wife or I continued to Telephone & Email the Saxon Loss Mitigation section and continuously left telephone messages, which went unanswered. In June 2008 we check our credit report and Saxon DID REPORT the 2 payments that we were told to not make. We continued to call Saxon Loss Migigation and they said they would expedite our message and make it top priority. We NEVER received a call. On September 18, 2008 (8 MONTHS SINCE WE HAVE TRIED TO OBTAIN A LOAN MODIFICATION) the Saxon representative LaKisha said that Saxon did received our fax 8 months ago, but they could not read it. She asked to refax it - which I did do. Saxon did lie about this as they were working on the loan modification in April 2008. I have left messages EVERY OTHER DAY for the new case worker, Ronald Hanes at ext. 204768 - which were not returned. TODAY, OCTOBER 4, 2008, SAXON MAILED US A LETTER STATING THAT THEY CLOSED OUR CASE FOR A LOAN MODIFICATION DUE TO THEY COULD NOT CONTACT US when we have been calling EVERY OTHER DAY for 9 months. My wife is a stay at home mother and is home EVERY day and we also have caller ID - SAXON NEVER CALLED. They have closed the case since they say THEY cannot get a hold of US!!!
October 4, 2008
Waiting 9 Months for Loan Modification
We have been waiting 9 months for a Loan Modification from Saxon Mortgage but Saxon fails
to return our phone calls. Our loan is a subprime loan which has been increasing every 6 months
since 4/1/08 and we are unable to refinance as we owe more than our home is worth. Our only
option is to get a loan modification. We have been trying to contact Saxon Mortgage since 1/8/08
to get this Loan Modification done, but Saxon has FAILED TO RETURN OUR PHONE CALLS
or DO A LOAN MODIFICATION. It has been 9 months. On 12-30-07 Saxon Mortgage agreed
to look over our Sub-Prime Mortgage to do a Loan Modification to freeze our interest rates and
possibly lower our monthly payment by decreasing the interest rate. Saxon mailed the paperwork
for us to fill out regarding our income, banking info, bills, etc. We faxed this information back
on January 8, 2008. My wife and I telephoned Saxon about every other day for the status of this
loan modification. We did not receive a phone call back until March, 2008 wherein the case
worker, Sandra Vasquez advised us to NOT make the April and May, 2008 payments since we
were doing a loan modification and making a payment would "mess up" Saxon's numbers. Ms
Vasquez stated the 2 payments will go to the end of the loan and will NOT BE REPORTED ON
OUR CREDIT. She stated she will call us back in 2 weeks to provide the completed Loan
Modification. She never called back, nor did any other Saxon Representative. My wife or I
continued to Telephone & Email the Saxon Loss Mitigation section and continuously left
telephone messages, which went unanswered. In June 2008 we check our credit report and
Saxon DID REPORT the 2 payments that we were told to not make. We continued to call Saxon
Loss Migigation and they said they would expedite our message and make it top priority. We
NEVER received a call. On September 18, 2008 (8 MONTHS SINCE WE HAVE TRIED TO
OBTAIN A LOAN MODIFICATION) the Saxon representative LaKisha said that Saxon did
received our fax 8 months ago, but they could not read it. She asked to refax it - which I did do.
Saxon did lie about this as they were working on the loan modification in April 2008. I have left
messages EVERY OTHER DAY for the new case worker, Ronald Hanes at ext. 204768 - which
were not returned. TODAY, OCTOBER 4, 2008, SAXON MAILED US A LETTER STATING
THAT THEY CLOSED OUR CASE FOR A LOAN MODIFICATION DUE TO THEY COULD
NOT CONTACT US when we have been calling EVERY OTHER DAY for 9 months. My wife
is a stay at home mother and is home EVERY day and we also have caller ID - SAXON NEVER
CALLED. They have closed the case since they say THEY cannot get a hold of US!!!
September 27, 2008
Not dealing with issues fairly
1. While our Mortgage Company was changing to Saxon they did not notify us, when we sent the payment in, they said they never got and tact on late fees, took many phone call to correct the problem and even more to take the late fees off the account.

2. We started having some finacial problems, my husband lost his job, we communicated to Saxon about financial issues a 1 1/2 ago, filled out the forms so they could review our case, they just procrasinate, sent us papers put us in forclosure, tack on fees, we hired a Company to help get us out of Forclosure.
The company did get us out but now they want the little money that we have in escrow and then what to raise our payment to 12, 000 a month plus raise the interest rate to 8.8%.

3. We were told that all the mortgage companies our willing to negoiate the rate now with the homeowners, but not Saxon.
Our house is worth less than our debt. We are are considering a short sale. This experience with Saxon has been frustrated nightmare.
September 27, 2008
wrongful foreclosure
Misappropriation of escrow funds by non-payment of taxes, causing my tax payment not only to be late but not paid until last possible day of the year. consequently resulting in the transfer to another bank and another, etc. etc.(six or seven total) Tried to trace papers to find out who to pay, but found nothing, nobody, including saxon representatives can not tell me who to pay. In my research, low and behold, saxon owns all of the companies that had passed the documentation along the way. so in a matter of three years they will own all of the equity regardless. So my challenge to saxon is reveal the secret entities in which i am to pay, and above and beyond this, an explanation as to how you plan on justifying any of this to anybody, especially me. thank you for your time and consideration, i am looking forward to hearing from someone that knows something in regards to this matter.

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