I used turbo tax for my taxes every year and this is the first year I have had any trouble and its due to the Santa Barbara Tax Product group they say they will contact you if there are any problems BUT they don't I contacted the IRS to find out about my refund and it was sent on 1/24/11 and they fouled up my direct deposit account number by one and I have been switched around to so many people and faxed so many forms and they've dicked around with my refund for so long I have written a formal complaint with the BBB and to their site. They have to stop doing this to "clients" they say are family...BS