i am sanjay kumar s. shah advocate pr acting in udaipur rajasthan and from long time i raceved calls and sms from s bi card pay ur billes and offerers
i call to them that i not have ur card but from last 15th days thay send sms and offerers that ur payment is due pl z pay ur over dues ...etc
i not applied for s bi card and not have bot s bi card co .conterminously harries to me for sending this tipe of sms
co pl z take action for that and stop this harresement
thank u
sanjay kumar s shah
3-c-8 sector 7 gupteswernager sapteswer temple row udaipur rajasthan 313002
9414158255 mo. no.

Dear sir,
How are you. As I shared something in the massage that I have lost my credit card along with ATM card and a cash of Rs. 5500/- during my travel from Jodhpur to Delhi on 4th Aug. 09 in2nd AC Coach. Other details you can find in following emails/letter sent to sbi credit card. I want your help in this regard please pursue this matter the matter would get privilege and it would be beneficial for me.<br />
Thanks, <br />
Yours<br />
P.K.Tiwari<br />
Asstt.Finance & Accounts Officer<br />
CAZRI, Jodhpur (Raj.)<br />
<br />
<br />
The Head Cards, <br />
<br />
Sub:- Regarding Lost of SBI Card<br />
<br />
Sir, <br />
With due respect I want to state that I have lost my SBI Credit Card 4317 5755 5916 6682 during the journey between Jodhpur to Delhi sarai rohilla. For this theft I have communicated an E-mail on 05 Aug 2009 at 9.51( Annexure 1 ) AM requesting to deactivate my SBI credit card simultaneously I have received a system generated response to acknowledge the receipt of email on 5 Aug 09 at 10 AM.<br />
I have also received an E-mail on 6 aug 09 at 15.45 PM ( Annexure 2 ) informing me that I have an outstanding amount Rs. 982.23 to be paid and my card had been deactivated. But after seeing my credit card statement on Internet I was socked that an outstanding amount of Rs. 14, 182.23 is being displayed.<br />
It is a great matter of concern that if my card was deactivated and an amount of Rs. 982.23 was there at the time of deactivation how this amount have raised up.<br />
I am sorry to inform you that I am responsible only for Rs. 982.23 and myself is not responsible for other payments, which I have not made. You may verify the amount at the seeing my signature and any other proofs required. In this context RBI has issued new instruction regarding credit card purchase/user firm should check photo identity proof, signature of cardholder etc.<br />
Therefore you are requested to kindly delete the amount except Rs. 982.23 from my statement.<br />
<br />
Thanking you.<br />
<br />
Yours faithfully<br />
( P.K.Tiwari )<br />
<br />
<br />
Annexure – 1 <br />
<br />
1. SBI CARD No. 4317575559166682<br />
<br />
DEAR Sir, <br />
I lost my atm and sbi credit card in last night in train from Jodhpur to Delhi please block my card, my name is pawan kumar tiwari, my date of birth is 05/07/1965 my mother name is Smt. Vidhya, my mobile no. 9413772391, my address pawan Kumar tiwari ( P.K.Tiwari) Asstt.Finance & Accounts Officer, Central Arid Zone Research Institute ( CAZRI ) Jodhpur (raj.) I not clear my card no. old or new SBI CARD No. 4317575559166682 please block my card immediate and help me. last tranction is M/s Vishal Megha mart 988/- please inform me on mobile no. 09413772391.<br />
<br />
Thanks <br />
Yours<br />
P.K.Tiwari<br />
<br />
AF&AO<br />
<br />
<br />
Date: Wed, 05 Aug 2009 10:00:16 IST <br />
<br />
Dear Sir / Madam, <br />
<br />
Thank you for writing to SBI Card.<br />
This is a system-generated response to acknowledge receipt of your e-mail. The subject <br />
<br />
line contains the reference number allotted to your e-mail. This interaction is being tracked <br />
<br />
through the above reference number and we request you not to change the subject line in <br />
<br />
future correspondence. We shall revert to you with in 3 working days.<br />
<br />
In case your query requires further investigation and takes a longer time, we will keep you<br />
<br />
informed on the time required for resolution. <br />
<br />
We would request you to mention your SBI Credit Card Account / Card number and present contact number in all your correspondence to enable us to process your request at the earliest.<br />
<br />
Assuring you of our best services at all times.<br />
<br />
Warm Regards, <br />
<br />
<br />
Dear Mr. Tiwari, <br />
<br />
This is with reference to your communication dated August 05, 2009 regarding your SBI card account.<br />
<br />
We would like to inform you that on receipt of your request dated August 05 2009, your SBI card was deactivated by us. Please advice us regarding the reissue of the same.<br />
<br />
Please be informed that as on date, your SBI card account has outstanding of Rs.982.23 payable to us.<br />
<br />
We assure you the best services at all time. <br />
<br />
In case of any further clarification, we request you to reply at [email protected] using the same subject line.<br />
<br />
Yours sincerely, <br />
<br />
AVP- Customer Service <br />
<br />
22.8.2009<br />
Dear Sir<br />
In response to your email dated 6.8.2009 I deposited Rs. 983.00 (against Rs. 982.23) By Cheque no. 47813 Dated 13.8.2009 but I recd. sms/ebill from sbi card outstanding Rs. 13, 159.23 my card already deactivated and after transaction I was socked that and outstanding amount, I am cardiac patient. I am sorry to inform you that I am responsible only for Rs. 982.23 already paid to you and myself is not responsible for other payments, which I have not made. You may verify the amount at the seeing my signature and any other proofs required. In this context RBI has issued new instruction regarding credit card purchase/user firm should check photo identity proof, signature of cardholder etc.<br />
Therefore you are requested to kindly delete the amount except Rs. 982.23 from my statement. Help to cardiac patient/reduce my stress.<br />
<br />
<br />
Thanking you.<br />
<br />
Yours faithfully<br />
<br />
P.K.Tiwari <br />
<br />
<br />
On Thu, 06 Aug 2009 16:45:59 +0530 wrote<br />
<br />
Dear Mr. Tiwari, <br />
<br />
This is with reference to your communication dated August 05, 2009 regarding your SBI card account.<br />
<br />
We would like to inform you that on receipt of your request dated August 05 2009, your SBI card was deactivated by us. Please advice us regarding the reissue of the same.<br />
<br />
Please be informed that as on date, your SBI card account has outstanding of Rs.982.23 payable to us.<br />
<br />
We assure you the best services at all time. <br />
<br />
In case of any further clarification, we request you to reply at [email protected] using the same subject line.<br />
<br />
Yours sincerely, <br />
<br />
AVP- Customer Service

Myself Vidya R Prasad, I got SBI Gold Card on 11- 12- 2007 & after 30 Day I got message for pay 1, 000/- Rs. from SBI Delhi office, Then I was surprised How they were telling me to pay any amount when I did not used SBI card Till Date as well as never willing to use SBI Card in future also, Then I just made complain no "MQ0070140076482" to block my card well as cancellation of illegal making such a ambiguous payment for future too.

As Customer service agent telling me that They courier (Rs Ten Thousand) RS 10, 000/- DD/cheque at my Office address Satyam computers Manikchand Ikon, But I am surprised when I received SBI Gold card at my residence address then whom to take permission SBI Deliver cheque at Office address...??? And courier person Deliver that cheque to whom??? When I did not received any cheque Till Date.

2nd most Imp. Thing is when I did not receive any Cheque as well as not Deposited any cheque at my account then How SBI continue Keep on charging after cancellation request. Why not SBI Enquired real fact that:

1> 1> whom to handed over that DD/courier by courier person??

2> & which account that DD/cheque will be deposited???.

3> If Courier person really handed over that DD/ Courier to any illegal person then what is that DD/ Cheque no. why not SBI blocked that DD/ Cheque for future transaction after my file complaints.

If a face such type of any illegal outstanding economical &mental Harassment then I compel to file case against you people. I am very serious regd. this matter beco'z I regularly getting call from Mob no 9823485500 regd clear outstanding bill amount.

I am still facing worst experience with SBI credit card.

Thanks &regards,
Vidya.

Business associates of sbi card called me several time, offering Encash amount on card.On their undue pressure, i accepted.They sent me the charges different from told by bank.
Although, i paid excess amount of total unbilled amount well before time.Then also, they penalised me and charged late fine at next statement.I told them that my account statement shows much balance at advance, they argued badly and told to pay more and the advance credited amount could not be adjusted.you have to spent on purchases the credit amount.
Is this not a fraud? I paid rs 4000 instead of rs 2000 in advance of next EMI.Then also levy interest charges on my adavance amount from me.This is a great "GUNDAGARDI"

A cheque for Rs.11000/- plus belonging to someone else was debited to my A/c way back in August 2007. Their callers had acknowledged that the cheque belonged to another Rajasthan customer and had promised they would reverse the entry. They never did. Their telecallers/team leaders have been making daily calls on my mobile for recovery of illegitimate amount. SBI does not have staff of its own and have hired GE for the Credit Card work I did receive system-generated acknowledgment of my complaint that I would receive reply within three days but it is history now. They simply do not go through the complaints.

It is the worst customer service experience I ever had.