i have been charged extra amt in d way of penalty & interest which i have paid before due date, amt rs 1800/ which i questioned on help line promising me to get in touch within 48hrs, this incident is back on feb month but till now there is no response, i have mailed 2, 3 times but no effect on them, now i have cleared all d dues and closed d a/c, i request u get my 1800/ which i paid extra.

I Had applied for online credit card request, executive had called up and collected necessary documents informed credit card would be posted.One fine day i was informed request is cancelled and the reason behind it was not disclosed.I was also informed that my request would never processed in future. When i have account in SBI why cant i have credit card.

FROM:

HARSH VARDHAN TIWARI
ASSISTANT MANAGER
UNITED INDIA INSURANCE COMPANY LIMITED
(a government of India Enterprise)
REGIONAL OFFICE
136 FEROZE GANDHI MARKET
LUDHIANA 146001
Res: 1599 sector 7-C, Chandigarh-160019
PHONE NO 01722794255®
OFFIC PHONE NO (D) 2771867, 2771638, PBX 0161-2402148 (F) 0161-2773084
MOBILE NO 9888005030 EMAIL [email protected]
[email protected] March 14, 2008

To
ACPIO
State Bank of India Cards
SCO 110-111 second floor sector 34 A
Chandigarh





Dear Madam,

INFORMATION UNDER RIGHT TO INFORMATION ACT

Case ID=002-455-833Application No 1101261000005 for SBI card

I am to state that I had applied for State Bank of India Credit card on 12th January 2008 vide application No 1101261000005. I telephoned SBI toll free No 180018001290 in regard to the status of my application and I was told that my application has been rejected on 20th February 2008 .

The rejection of the application put me to great shock and disappointment, my financial creditability had come to stake. Therefore I sent an email to SBI cards dated February 28, 2008 to know the reason for the rejection.

But in their reply to me I was informed that SBI decision of not accepting my proposal for issuance of card is a business decision. and that their business decision was taken in good faith and they reserve their right to enter or not to enter into a business relationship with any person and any decision in this regard, being prerogative of the Bank and does not call for any explanation. They instructed me to write an email to
AVP, Customer
Service,
[email protected]
Credit Cards Section [email protected]

but I got a similar reply from there. I am to state that SBI is a public sector Organisation and I am also working in a public sector organisation. SBI cards does not issue cards in good faith and every decision has a solid reasoning. I am not satisfied with their reply and would like to know the reason for rejection of my application.

I have an account in SBI NO 10506725644 (Sector 7-C) Chandigarh Branch
I want to know if my application has been rejected on the grounds that I am listed as a defaulter in the list of CREDIT INFORMATION BUREAU [INDIA] LTD (CIBIL) which bank has posted me as defaulter if SBI has taken decision based on their report they being member of CIBIL can provide me the copy of the report or the information as to which member bank has posted me as defaulter

. The bank should inform me the reason of rejection of my application.
I am enclosing bankers cheque No 667956 dated: 14.03.2008 of State Bank of India sector 7 C Chandigarh for Rs10/- as requiste fee under Right to Information Act.

Thanking you,

Cordially Yours,

H.V. Tiwari
SBI cards is not replying to my RTI application dated 15.3.2008 sent by registered post please advise me whom to approach

I am an ENT Surgeon of Steel Authority of India Ltd posted at Durgapur. I am an owner of an SBI card I am also a savings bank a/c holder of SBI Durgapur the cheques of which I was mostly using for repayment of my card dues. I am a regular payer of my card dues. I normally used the drop box of the SBI A-Zone Branch Durgapur.

The payment which I made for the March statement(Rs 5000) through SBI Cheue no 619708 unfortunately has got debited from my savings bank ac but is not been credited into my credit card ac. Mr B. Sarkar, the Chief Manager of SBI Durgapur has checked from his official computer and confirmed that the amount has gone to the SBI Credit Cards ac. The copy of the statement was also send as a proof. I have also handed over an application and a copy of the statement to one Mr Manab, a collecting agent at Durgapur 15 days back.

Meanwhile I am being harassed for last one month ruthlessly by SBI Cards employees and DSAs on telephone and otherwise for slow payment without any clarification for why my credit card ac has not been updated. They are very rough in their dealings. I have received such a impolite call from the telephone no-01145502504 today at around 1245 hrs. These people have no idea how to talk to respectable people.It seems they have responsibility to collect and none regarding the payment received. Being a Public sector employee myself I feel sad about the state of affairs of the company.

I am eager to make my payment but they should settle the issue first and help me by relieving me from this mental trauma.I was elated to take SBI DOCTORS Card but the treatment I am recieving is unwarranted and unpardonable.