I am fed up of the services of my credit card Bank named State Bank of India, neither they have a dependable help line nor they have any grivance forum or branch regarding the problems faced by their clients here at Allahabad. I have never recieved any monthly statement in time and whenever I try to talk to their customer service, they leave me locked for longer time, which also cost me dearer. The bank revise the charges in mid sessions without asking from their clients and poor clients have to face the precarious situation. There must be some control over these fallacies!

The card was overdue by 7 days i.e. my payment due date was 22 of every month and the payment was made on 29 as I was expecting my salary on 31 but before I could convey the message, the guy over the phone started using abusive languages.

hi
I had made a purchase on my SBI credit card for which i had credited an excess of 200 to my credit accout. Since I cannot with draw the amount I decided to use the card in another merchant location and purchased mechandise for about Rs. 293. I then remitted a amount of Rs 200 to my crdit account and hence I had again made excess payment. I havent been getting the credit card statements (about which I ad already raised a complaint) for some time and thats why i have been making the excess payments.
Before my last payment(in July) I called up SBI credit card (sometime around 4- July-07) and asked them about my outstanding payment. They said that my payment date was 30 June 07. ButsinceI didnt get my statement they would consider this and wont charge me any late payment. and hence I paid Rs 00 to my bank account.
After making the payment I made a call to the guys and they asked me to call after some time since their server was down and so I called up after 1 week. This time I waited a long time on the call for them to get to my credit details, since I had already made a payment to them in excess I felt I need not ask them if there were any outstanding on my account.
The trouble started when I called up the credit card number day before yesterday (27 Oct -07) , they said I am required to make a late payment of 900 Rs because I had failed to pay on time in the month of June. Actually I had paid an excess of Rs 100 /- at that time but still they ask me to make the payment.
They dont even show the courtesy of sending the statements and now they expect me to know about my transaction details.

I responded to a promotion offer sent to me by SBI Credit card. I bought a Mobile phone - Motorola MPX220. First I was made to wait for several months for the product and then I received a damaged product. Evan After following up several times for a replacement, I have not succeeded. The phone nos, just does not work. It is still in the warranty period. It was delivered on 28 Nov. 2006.

I initially contacted SBI Cards-- through email. I was asked to write to [email protected], EVEN AFTER I HAVE INFORMED THEM THAT I HAVE ALREADY CONTACTED THEM AND GOT NO RESPONSE.

The call centre people are not supposed to deal with such problems, we are informed that they will only inform concerned person. And I do not think any one is CONCERNED.

I contacted the person who delivered the product to me Compact International. They say they are the same deals4all at
Address: 246 Laxmi Plaza Laxmi Industrial Estate New Link Road Andheri West, Mumbai, Maharashtra, India
Zip/Postal Code: 400053
Telephone: 91-22-56756616
Fax: 91-22-56923743

None of these nos. work. I have now a dozen phone nos. half of them are not working and some are engaged constantly. Finally one person responded(but I am never allowed to talk to him on phone), however for the last several months I have been trying to get a replacement. But I have not managed to get it. They have been sending me the same old mobile again and again, that too WITHOUT the charger. So I cannot even try it out to see whether they have sent me a repaired phone.

I bought this product considering that it is SBI's offer, I did not expect that a bank of high repute would have dealings with such unreliable people. Now I find that SBI is not bothered and the Compact International (or deals4all as they call themselves) is obviously taking the customer for a ride.

This whole this has cost me a lot of time and money, and I know deals4all is just waiting for me to get tired of writing to them and following up. But I think I will go on. I am of course worried about the money I have spent on the phone, I am also irritated by the fact that these people, SBI sends me promotion mailers with the same deals4all as partners thus allowing them to again take customers for a ride.

I have Applied for an SBI Credit card for booking Railway tickets, so that can get discounts. But I could not use it online, so i have never used this card. Now i am getting a call saying since i have not used this card i have to cancel this, by paying Rs.3800. When i asked for the reason, they are saying we need to pay. Otherwise they will send a legal notice and make sure that i will not be able to use any of my bank accounts.

Beware people!

Thanks,
Padmini