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August 10, 2007
Poor service!
Very harsh system if any customer wants to charge back the payment made wrongly on the internet.
Beware!
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July 30, 2007
Everyday torture
Hi All,
This is Sathish Kumar - one of the mentally harassed guy by SBI credit card division.
I’m not holding any credit card from SBI, thank god. But here the story is different, there should be any data entry error or I don’t know someone has got credit card from SBI with named “Manoj Kumar”.
And these guys are keeping on chasing my number and asking for “Manoj Kumar”. I’ve been holding this mobile number for nearly 4 years and I am not “Manoj Kumar” also I don’t hold any credit card from SBI.
With the help of Internet I could find out that the following is the address of the call center which is calling on behalf of “SBI Credit cards”.
I’ve been tortured each and every day, even few minutes before I got a call from them.
25269030 : GE CAPITAL BPMSL LTD, 72, RAJAJI SALAI, MADRASGPO, CHENNAI-600001
Why don’t these bank guys verify the phone number before issuing any credit card.
Thanks
Sathish
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July 30, 2007
Not receiving my monthly statement on time
I am not receiving my monthly credit card statement till today to my mailing address from the date i received my card. I have recently changed my mailing address &they have confirmed about my address. They are charging late payment for my payment.
Beware!
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July 29, 2007
Harassment from the SBI Credit card department.
There was a wrong transaction shown in my statement for the month March-2007. I have been following up with the customer care since then till date and also sent the duly filled forms required for settling the issue but there has been no action taken from the SBI credit card until date and now the credit card division employees are harassing me to pay the unsettled amount. I am really stressed from the situation and I want to know if there is anybody who can be helpful to me in such a situation.
Thanks in advance,
Naresh Surana.
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July 26, 2007
Useless credit card!
I am having SBI credit and discarded the card and its usage totally... But I am still getting the monthly statement and outstanding due on every month... This is causing a very huge consequences.
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July 25, 2007
Credit card not yet received
I have applied for a SBI Credit Card. They have made the confirmation call almost one month back but still I didn't get the credit card.
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July 24, 2007
Collection Agent ran away without submitting my bill!
I have recently shifted to Gurgaon from Delhi. I had a outstanding bill of my credit card. I tried to drop a cheque but there are no ATMs in Gurgaon which have cheque drop box. I received a call from SBI regarding my bill payment. I asked him to come to me and collect the cash money. SBI executive came and collected the cash bill as 10200.00 Rs and he told me that he will deposit the money by today. Its been more than 1 month and when I contacted SBI customer care they said he hasn't submitted the bill ans its not their responsibility. I need to pay my bill again.
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July 21, 2007
Very poor service!
In March 07 i have communicated to SBI call center for stoppage of my card. As per their advice i have cleared their dues. But as on today i have received their outstanding statement. They shown more than @900/-.
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July 17, 2007
Harassment and cheating
I had a sbi credit card and no matter how much i used to pay the amount was just going up... so i asked these people for a settlement. They said the total amount due is 40,000 so if i pay them 37,000 they will close my account i said ok... in dec 06. So i asked these people to come and collect the check.they took the check took my credit card and said we will send you the settlement papers in 7 working days. Till date i haven't received any settlement papers, i get a monthly statement and my balance due is going up again. If i call the customer care they are no good they are rude and not at all helpful. They say we don't have any information on the settlement. But every month they call and ask for the monthly payment ad promise to mail me the settlement papers. If this is not cheating what do i call this...
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July 16, 2007
Rude collection agency!
I have credit card with SBI for the last 7 years. However i missed my payment due to my health problem, i am in hospital for a surgery and the same is communicate to the collection team at chennai. Even after that they had sent a collection guy called Rajesh to my residence and he threats with dire consequence to my family and abused all of them. Is this how SBI behaves with customers? Are they hiring criminal people?
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