Since last three months I am unable to get monthly statements either by courier or on my e-mail. Even after filing a complaint on their helpline, they did not sent any duplicate bills or satisfactory response.
very poor and rough response from customer services.

Sir/Mam

I am getting bills on the name of mediclaim policy and other sbi policies for which i never opted.I tried to clear the matter from the collections and toll free no's provided by them. For these policies I am not having any documents and I had never opted for them . I had blocked yhe card approx 8 months back but till know i am getting bils. they are harssing me on the name of bill.

Abrol

I taken Easy money Draft (DD No. 939586. Rs 10000) from SBI credit card.(CARD NO: ....4696) dated on 12/03/2007. i have not drawn that DD and sent back that DD to 'The Remittance Department,10th Floar, DLF CYBER CITY , DLF INFINITY TOWER,GURAON-122002. through courier on 17/04/2007 through PAFEX courier (Courier NO: 761777181). But the DD amount of Rs 10000 not credited to my account. Since from April I made more than 500 calls to SBI credit card customer care department but my problem is not solved yet.SBI recovery department calling me regarding the payment.They are extremely rude and abusive and they are harassing me.Every day i am getting more than 15 calls.They are keep on chrging the interest now due amount become 180000.I sent mail to Manager of SBI Credit card but no use at all.Please help me regarding this.

Dear Sir/madam,
Myself Mr.Jaykumar Chauhan holding SBI Credit Card since last 1-2 years.My Card No-4317575184184530.The statement send by you people is always delayed & i am forced to pay the due date charges.The last statement recd. is on 15/11/07 & date mentioned on statement is 22/10/2007.The total due amount mentioned is Rs.593.52.
It is not possible for me to pay the excess amount wihout any fault.
Please look into it.Matter most urgent.
My Phone no is -020-9372485345.
Thanks & Regards,
Your's Faithfully

Jaykumar Chauhan.

Let me indroduce myself as a businessman in Kochi covering all over Kerala with some social activities like chamber of commerce, Trade associations, YMCA,and with some local assns. I was using various credit cards of various new generation banks. none other than HDFC. was all hopeless service giving ones .Whenever im getting harassments from each banks one by one in each time it was surrendered by me.And iwas keeping the odd one and was satisfied. At that time SBI credit card people came and tempted me to take there card.with an explenation that its a card issuing by a nationalised bank and it will never harass ny one .Thouh iwas not in need of a second card since its issuing by a nationalised bank i have taken the card and using properly.But now the problem is They wont send the statement to the customer and the collection people use to call thrice a day minimum. to all of them i use to request for statement. but there answer remit minimum amount. for what? I am prepared to remit full amount every month. if im remitting minimum amount you can charge interest and penalty i dont like to pay penalty for any payment. two days back one man the collection man called and threaten me . I told him also about the statement with out fine or penalty. he was talking to me very rudly then I also responded the same way. after 10 miniute another fellow called and pored harsh words and cut the phone. the numbers are with me. I dont know whether SBI card management can take any action on it or not .But I have only one option that send the statement promptly without fine or settle the account and remove a prompt payer from your role . Iam expecting your reply soon and a matured action immediatly.failing which all cosequences will be on your account like the matter will be be brought among the business people through the prestigious chamber magazine and other news daily colums and other publications which will spoil your products image at your risk.

VARGHESE THOMAS,CENTURY COMMUNICATIONS, BANERJI ROAD, KOCHI.682031