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Peter
January 9, 2009
Delivery failure
Have two incidents with this company! Three years ago I ordered 12 pistons to my Jaguar. In that case I got the parts, but three different brands with over 20 grams difference, therefore not usable. After returning these they lied for two months about the shipment of new ones, ending up with the info that they could not find new ones. After waiting for all that time, I called SNG Barratt and got 12 new ones the next day! I never got the money back, but succeded in getting some parts instead, though in the end I lost on the deal.
Last Oktober I decided to give them a second chance, even if I suspected that it could go wrong. I needed a very special part, a gulp valve not possible to buy new, and they claimed to have one exchange unit in stock. This was even stated in their parts list! They charged me £ 208 the day after, and I sent my old unit to them. After that the story repeats itself. Only lies and no part. Everytime I call, the part is definitly on it´s way. I have now sent the matter to my lawyer!
Peter
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June 13, 2008
Non collection and no return of money
I ordered parts for an MGC and was assured that the parts were available and would be sent the following day. Despite repeated phone calls it took about ten days for the parts to arrive. The parts were for an MGB and not for an MGC This was reported to the company immediately and I telephoned. I was told that the correct would be sent. I phoned several days later to find out where my parts were. I was told that the parts were no longer available. Some 6 weeks later I am still waiting for the parts to be collected and my money refunded.
Despite a number of phone calls, e-mails and a letter to the Managing Director I am unable to get the parts collected or my money returned.
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June 3, 2008
Items paid for and not received & failed to refund money
SC Parts took my bank card details and charged my card for the goods I ordered. They promised delivery next day and indeed I paid for the next day service.
I never received the goods from SC Parts and now I have lost over £2000 and having to go to court to recover this.
I have heard the same stories now from many people who dealt with SC parts group. They once had a good reputation but now they are apparently a company to avoid, making promises and in my opinion giving false information.
Avoid SC Parts is my advice !
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