Recently my mother spoke to a company about getting help with paying for prescription drugs. Apparently she gave out to much information.
Long story short they pulled money from her bank account. When she called to complain they told her that I had signed up not her, but her Alzheimer patient husband. Having not spoken to them I called them and complained. They put me on a no music hold. One of those holds where your not sure your connected. After thirty minutes or so I was connected with Jason. He informed me after putting me on hold 2 more times that " The complaint was turned over to another department to view the recording of the phone call to my mother. It would be the end of the week before we would know anything. Not holding my breath on that one.
So, I did a little research. I first spoke with Consumer Affairs in Nashville. They said:
" Companies like this spring up all the time. My mother would have to write a registered letter to the company in this case "SCBN" and keep a copy in case the complaint went unanswered. If no answer or monies no returned, then the copy would be sent to Consumer Affairs to start the complaint process.
No doubt my mother has lost the monies paid. The link above takes you to a government website that has a laundry list of unscrupulous companies.
So I say to you "Caveat Emptor" "Let The Buyer Beware. "
Here is the contact for Consumer Affairs: