i ordered some aftershave back in November last year and the wrong item was delivered. I returned it to scentmall in Bulgaria and heard nothing for over a month. I e-mailed customer services and they said the right order was on it's way. After another month no goods. E-mailed again and said that the re was a backlog in despatch but was on it's way. After another 6 weeks the company said they were investigating as they had sent the right product and I would here from them in the next 6 weeks. Its now July and I have tried to e-mail scentmall and the e-mails are now sent back undelivered. £40 wasted and unable to contact the company. BE WARNED THIS COMPANY - SCENTMALL - IS RUNNING A SCAM AND WILL TAKE YOUR MONEY WITHOUT GIVING YOU YOUR GOODS!

Scent Mall sent the wrong order. Was unable to return wrong order because USPS and UPS cannot ship it. Customer service unresponsive. A lot of online complaints.