This stupid website is a scam...i ordered 2 Ghost deep night by Tanya Sarne. Waited for 3 weeks...goods finally arrived but i got 2 bottles of COCO CHANEL instead...try calling them but can't get through the line. Sent a few e-mails...till now no reply..was 'googling' the address on google and stumble upon many negative reviews...they should be put behind bars for scams!!! And YES the Coco Chanel is fake!!! waiting for refund from my credit card bank

Oh! How I wish that I had seen these reviews before I naively placed an order with these unscrupulous people. I have been trying for many years to find Empriente by Courreges and when I checked on Google, , Scentmall was listed as having this fragrance in stock, I was thrilled. The site looks well presented and legitimate. I placed my order on 15th Feb and they took the money on 17th Feb. I then realised what a fool I had been when I received an invoice from Bulgaria.

I have not had my perfume, and don't expect to either. What horrible people. Lets all stand together to get them removed from the internet, taking people's hard earned money without any sort of conscience. I am blazing mad and determined to get my money back some way.

[email protected] contacted me to advise that I would receive a refund for the £54.08 that they owed me on an order I placed in October, but still no refund. This is 23days late based on an email i received on 12th November, detailing that my refund would be in my account in 3-5working days.
The emails that I previously sent to scentmall.net have bounced back and I have noticed that their email is now listed as [email protected] I've adjusted all the email addresses I have for them accordingly and these are now getting through.
I try to call them every day but they do not answer my call, so I am limited to emailing.
I have no idea if I will ever get my money back from these people and wish with all my heart that I had never ever placed an order with them.