Scholastic
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1 stars | | (4) |
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Category: Business & Finances
Contact Information United States
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Scholastic Reviews
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August 4, 2008
Bad service
I have to agree with everyone's complaints about this company.
We started getting these books last year. We tried to stop scholastic from sending them but there were never any representatives to take our call and we were put on hold during midday when we cannot effort to stay on hold for long. ultimately, to stop them from sending us more books, we paid for the packages and asked them to stop sending more. However, we still kept getting more and more packages. We never opened any. The bills from scholastic came in and these threatened of dire consequences if we did not pay. We called and explained to them we did not want these books in the first place and that we had already let them know of this. They asked us to return the packages to sender and we did so "returned to sender".
Now, 2 months later, I've received this bill from a "collection agency" threatening us again and asking to pay for stuff that we had already sent back to scholastic. No one picked up the phone (as they work only 8-5 M-F). I have no time in the middle of the day during a weekday to call follow up every time we receive a package. Dealing with scholastic and following up on these things has been very hard.
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October 25, 2007
Calls to my Cell Phone
I rec'd a call on my cell from (203) 797-3222 right before 9pm, EST (they have to legally call before 9pm). Anyway, I contacted them and spoke to a representative by the name of Heather. I explained to her that when my daughter bought a book from her school's Scholastic Fair 1.5 yrs ago, we did not request a subscription. This was the 2nd time I told them that. I then proceeded to tell her to remove my cell # and do not call me back. I also let her know that I was making an online report as I was speaking to her. According to Heather, the removal process would take about 48 hours.
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July 21, 2007
Call All hours of the day
They call all the time and never leave messages! I have resolved this collection problem due to returning these books out of unsatisfactory product and they still insist on calling.
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February 24, 2007
Keep calling, I am on do not call list
Every time this phone call comes in they never leave a message on my answering machine, they call late at night and I am tired of it.
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