Schwinn

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Category: Automotive

Contact Information
United States

www.schwinn.com

Schwinn Reviews

Katrina VanHuss December 27, 2009

poor service

In late 2008 I purchased a Schwinn Town and Country from Agee's Bicycle in Midlothian Virginia. It worked admirably but sadly suffered a bent wheel through our own error.

We began to try and get a new wheel around March 2009. Agee's, the distributor, told us that they could not as it was unavailable. We called Schwinn national who gave us the part number. Under duress the distributor ordered it for us in July, for an August delivery.

In December, our prepaid part arrived, and was sold to someone else without notice or explanation. This distributorship has performed terribly poorly and seems to have no angst about it. They recommended a product which we bought, then almost immediately spoke disparagingly of the product and refused to service it. Buyer beware.

May 13, 2008

Defective bicycle

I purchased a Schwinn bike for my son in Jan 2008. The bike started to have problems after the first 3 weeks. The chain would continually come off the rear wheel. Finally it completely pulled into the rear wheel, broke two spokes and destroyed the rear derailer. I took the bike to Target with receipt within the 90 day window for repair. It is now almost mid May and the bike has not been repaired. I have called and or went by the store inquiring on the status of the repair. The store manager as well as every conversation on the phone has provided the same answer, parts are on order and we will call you once the bike has been repaired.

If I ever receive the bike and it is been repaired I will go pick up the bike and have no intentions to ever step foot in a Target store again.

What a terrible example of how products are sold and service to the consumer.

Thanks for nothing TARGET!!