Scooter Store representatives give out false information in obtaining a scooter with medicare. They tell the the patient/customer that medicare requires an upfront payment. I wrote a letter to my Congressman in assistance. Medicare DOES NOT require payment up front for a scooter. Scooter Store has the option to either receive payment up front or not. They are non-participating providers. They calculate that less scooters will be sold, and they make more money selling an Electric Wheelchair. Check your local areas for providers of medical equipment to obtain any scooter ot wheelchair. Also there advertisements are misleading.