November 2, 2006
watch your step and money at Scott's Tire "Service"
Ok don't waste your time going to these people. First off they claimed the tried to call me several times, well after asking several questions I figured out what he had done. I live in PA but I have a MD phone # (Since I don't have a home phone like MILLIONS of us). Well he said that he tried to leave a voicemail but I informed him that he needed to dial a 1. They then told me that I needed tierods and one upper ball joint. I said ok get the parts (by now its 2:30 PM) and they "can't get the parts" before they close. So I go get my vehicle (and pay for the tires that they put on...remember this) I make an appointment to come back but I had to cancel it had some other business to attend to so I drop off my vehicle and leave (reminding them they are doing a front end alignment) well they have my truck all day and don't call by 3:30 so I called them and they say "we were just getting ready to call you" So I get down there and the lady starts to ring me up and I'm looking at the bill and it says $800 I was told that it wasn't going to be that I ask for an explanation as to why it was $800 and she says "well there are 2 tires....." I told her that I had paid for the tires. She says oh sorry its an honest mistake well what if I didn't have the receipt or been so adamant about already paying for the tires. So it was actually 800 (but since I had already paid for the tires it was only $624). Sorry I ranted so long but watch your step (and money) at Scott's Tire "Service" in Chambersburg.
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