I feel very unhappy with Scottish Power. The price rise they have announced cannot be justified and worries me during what is still a poor economic climate. This announcement has come a day after I contacted the company regarding my bill. At the last bill my payments were increased from £60 to £80 (dual fuel). I asked if they would reassess this increase as I feel it is excessive and difficult to afford. The answer was prompt-they have 'kindly' reassessed my usage and my new payment will be £85! I am afaraid to contact them again in case they increase payment further. I wish to cancel my account and switch to a new energy supplier but am in a contract until July. I am hoping that there are no cancellation fees.

As they always do call you and explain that they are the best company with the best customer service blah blah blah... Cheapest rates blah blah blah. So I transfered from NPower as the service that I had received from them was very poor. ( I am still awaiting the final bill from them).

At first I was very impressed with the internet service that I had been getting from them. I kept entering the meter readings in the system and it became apparent that I was being over charged or that the meter was faulty. So I wrote to them via email and had a phone call 6 days later. Mary explained that I was entering the readings in correct and that there was nothing wrong with my meter!! I asked for someone to come and have a look at it and got told that this would cost me £50.00 even though it is there meter!!!

I had to stop my direct debits as they kept increasing them and I was advised to pay £133 per month for electric in a 3 bedroom house that has very little electric used in it.

Finally I had an email back from them saying that someone would be at my house on saturday 14th March 9am - 1pm to look at the meter, they turned up at 8.10am in the morning when I was not at the house and did not return. Since this I keep having demands to pay the outstanding money. I keep explaining that I will not pay any money until they come and sort the meter.

The meter charges me day electricity on the evening rate and night on the day!!! They keep telling that this is correct. Give me strenght.

So at the present moment I am at stale mate as I can not get through to them on the phone as they are always busy dealing with other customers.

My have various complaint numbers as I have complained so many times.

I own five properties in the Nottingham area. This week I have received called from tenants in three of the houses stating that their energy supplier has been changed from eOn to Scottish Power. Neither myself nor the tenants have requested this.

Scottish Power is telling me this is all being requested online but they wont tell me who is doing it. None of my tenants are aware of the addresses of the other properties. Has anyone else experienced an unsolicited switch to Scottish Power?

Cheers