Spent several hours and many emails trying to get my 4 Step Rebate. I even pointed out that I would never buy their products again FOR LIFE. They did not seen to care. This is after 15 years of using their product.

Why is this the case?

Because of all the household details on the rebate form I put my work number (because I get enough BS calls at home). It turns out somebody else at work did the same!

Shame on Scotts for not hearing me out, not even making a call to speak to me. Is this what Crporations believe is customer care? If so, I see no hope in sight.