Horrible company, horrible employer, dont even use their own product, they use a cheap brand from overseas to save money ..I'm a current lawn tech in PA.. I was hired last year and I have hated it ever since and cannot wait to find another job.. The company does all they can to screw you over and pay you less. As most everyone else has said they raise the payout goals so you cant make commision and then make you work 6days a wk 60 hrs and you still dont get crap.. It is completely unbelievable how this company gets away with this.. I am embarrassed to go to lawns when they FORCE us to apply treatments in terential rain and even if the lawn is completely burned out in the middle of the summer.. They DO NOT care about the customer and their lawn, all they care about is making the techs treat as many lawns as posssible and paying them as little as possible.. Oh and this year we were one of the highest earning branches and we received a total of 46 dollars for our bonus.. What a freaking joke.. Oh and also the company will make you go to some field out in the middle of nowhere and spray your entire tanks of liquid so they dont have to pay to have this removed at the end of the year.. And ppl wonder why there lawns look poor, its because the techs are forced to do way more than what should be done in a day.. If it was lower, we could take our time.. For anyone who does gets Scotts, I reccomend telling the salesman you want to pay what the price scale says for your size lawn.. Salesman will underprice and undersize your lawn so they can make the sale and you think you are getting a good deal, but really, when we see this, bc of our high goals we just fly through your lawn cutting as many corners as possible.. People whose lawns are priced correctly will atleast get a better rushed job.. And I can say that this is true for pretty much all techs in our branch.. For those reading this who are technicians, we really need to form or join a union because this is just truly criminal how we are treated and paid.. Then again, I just need to get out of this company.. THEY ARE A JOKE

After several conversations with different customer service representatives about the many issues our lawn suffered under their care, the invoices received reflecting charges that we were told would be waived, it is clear being their customer is a gamble.

Under their so call care, our lawn was actually worse than when we used to apply the fertilizer ourselves. More weeds, yellow grass, voles, and it is clear they missed some large areas of our lawn.

Nevertheless, and after many complaints and senseless explanations from their customer representatives blaming a “rough summer”, we have learned our lesson, and formally inform them in writing that we are cancelling their service.

In 2009, I called for Scotts Lawn Service and they applied weed and feed and left an invoice which I paid. In March of 2010, they appeared at my residence and provided weed and feed and left an invoice. I did not call for this service. I called the Waukesha office and spoke with Crystal. I advised her that I did not call for an application. She stated to me that since I used them in 2009, it was automatic. They keep coming back until you cancel. She asked why I did not want to pay the invoice and I stated that I was moving as well and would not enjoy the lawn. Crystal advised me that she would dispose of the bill and there would be no charge. I have received 2 invoices since that time. I again called the Waukesha office and was advised that Crystal had no authority to cancel the bill and I was still on the hook. Further negotiations resulted in them cutting the invoice in half and they would send me a new statement. I am less then pleased with this transaction and asked that they never come back.

We have been doing business with Scotts for a couple of years now. Our yard looks worse then it ever has. The yard is full of weeds. Last year they told us it was do to the dry weather. This year must be because of the wet weather. Last year I personally pulled up a huge yard bag full of weeds. Two days later Scotts showed up and left me a message stating that they had done a good job of getting rid of the weeds. The nerve! I don't know what they use to "control" the weeds but it must be nothing but water because the weeds love it.

They had called me in Fall of 2008 and asked if I was pleased, I said actually no. I want to cancel my service. Come Spring 2009, they started up again. I didn't enter into the 'prepay' contract like I had done years before. I ignored any solicitation they sent. After my husband sees them at our property, I contacted them. They would not remove the charge for the work they performed that day. I was under contract with another company. So, I would be charged for the same work 2x. After so many automated calls, I would often speak to a rep who said they were looking into it. I get a letter from collections. They shouldn't be allowed to do automatic rollover service without written authorization. I've contacted the attorney general. I also paid them to get rid of them. I'm hoping my $37.89 will be lost in their profits from my big mouth telling all friends/ family NOT to use them.