sealy
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Category: Home & Garden
Contact Information Florida, United States
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sealy Reviews
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Tommy 8553
July 10, 2011
sagging matteress
We purchased a new model Sealy Mattress "Rusken" on April 9, 2011 and it's already sagging and has dips well deeper than 11/2 inches.Sealy will do nothing and the store we bought it at refuses to help us.
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Rickvoo
October 29, 2010
Mattress industry scam
How many of you remember having a bed mattress for 10 or more years? It was not uncommon. Yes, eventually the mattresses finally broke down but it was after many, many years of service. Today, most mattresses utilize cheap foam top layers all in the name of comfort. Yes, they feel great in the store and promise sleep time bliss. But, the horrors will soon begin.
The more softness you crave, the higher the "pillow" top the more your world will come crumbling down. And soon.
My Sealy mattress ( mid-range cost, non-pillow top) was wonderful, for about 4 months. At that time it began to show the dreaded "body impressions" which I now learn are commomplace and a source of much complaint in mattress forums. Our body impressions are now about 1" deep, permanent and a cause of increasing back pain and discomfort. We haven't reached the magical 1.5" that manufacturers say represents a quaity problem. WTF? I say the 1" definitely represents a problem whether they want to admit it or not. My back tells me so.
There are technical solutions for this. Higher quality foams or even different foam materials such as natural latex which has a long history of durability. But manufactures are driven by costs or, certainly, the highest possible profit margins. Apparently, they aren't tuned-into the buzz and complaints because they continue to crank out products that clearly have an Achilles heel. The dreaded body impressions that feel and look bad due to breakdown of cheap closed cell foams.
So, I've had it. I'm moving on to a 100% natural latex foam mattress which, by many accounts, is far superior. I can truly expect years, even decades, of good performance. I'll do my homework and make sure I buy a high quality latex mattress ( beware of cheap versions or immitators). I'll pay more than the $1300 I paid for the Sealy but, you know what? I'll make it back in longevity, no back pain and better appearance compared to the saggy Sealy. Plus, I'll send a message ( ok, it's not much of a message) to the large mattress companies that they can take their junk and shove it. We want quality and durability, not marketing fluff and puff.
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back gone bad
August 23, 2010
sagging new mattress
i recently purchased a sealy posturpedic that i was told was top of the line with 20 yr warranty from a high pressure sales person at sleepys, within 6 months there was a big depression in the middle where you can roll down into the hole or depression, it has lost all of its structural integrity and now i'm seeing the chiropractor on a regular basis.when i called it took 3 weeks to get a young person out to examine the mattress he used strings and clothes pins to pull a straight line across the mattress while fluffing it up the warranty stated it must be a 1 1/2 in. depression to get reimbursed it clearly measured that in the am but it seems to puff back up during the day on the top but has no substance and is deteriorated on the inside, not hearing from any one in 4 more weeks i called the1- 800 number and was told to flip the non flip one sided mattress every week which i have tried but does not solve the problem, in my opinion they have engineered the $2800 shoddy mattress to fail but to puff up to avoid paying out on the warranty and keep you buying a new mattress every 6 months.
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KarL82
December 22, 2009
Junk warranty
2 months after i purchased a sealy posturepedic there was a 1" indention in it. Completely unacceptable for $1300. my previous matress was 10 years old and wasn't this bad. i am 130lbs so weight is not the problem i sent them pictures and went through the whole ordeal only for them to tell me that they won't replace it until it is 1 1/2". I tried to explain that for the first time in my life i am having back problems related to a poor nights sleep. they did nothing. please warn your friends and family not to buy sealy.
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ZacJ74
December 11, 2009
Poor quality
The Sealy’s latex mattresses feels great in the beginning but then lower back pain kicks in and you start to wonder.
My 1y old Sealy’s latex mattress lost all its support and Sealy’s will not exchange because it is not sagging “enough”. So beware!!! Almost all latex mattresses will not sag enough to qualify for Sealy’s warranty. Their inspection is an unbelievable joke.
I called and visited many stores and ALL sales reps confirmed these issues and strongly advised me to stay away from any latex and foam mattress from Sealy’s, Stearns & Foster and Bassett, which are all the same company!
Sealy’s is ripping off customers with their cheap and overpriced foam and latex mattresses. If you check consumer reviews you will find many negative reviews about Sealy latex mattresses. They should be investigated for their shady business practices.
I now have lower back pain and am out of $2, 000, plus medical expenses.
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August 30, 2008
sealy posterpedic
After less than 2 years, deep depressions on both sides of a pillowtop king size sealy posterpedic mattress. We were never advised this mattress must be turned atleast once a WEEK!!!
Customer Service is horrible - we never received any information from the original store (no longer in business) about warranty. When we finally got to Sealy they argued we did get warranty info - Getting Sealy to answer the phone is impossible - we are responsible for the cost of returning the mattress' AFTER they approve and state there is a problem - we will
NEVER EVER buy another Sealy product
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